Locations: Find Your Local Pharmacy | Cleveland Clinic
Pharmacy • Cleveland Heights, OH
Clinic Type
Pharmacy
Address
Cleveland Clinic Main Campus Pharmacy, 1st Floor, Visitor Parking Garage #1 (Main Campus)
Phone
216.445.MEDS (216.445.6337) for pharmacy locations; specific location phones include: Cleveland Clinic Main Campus Pharmacy 216.444.2100; Home Delivery Pharmacy 216.448.4200; Home Infusion Pharmacy 216.636.8700; Specialty Pharmacy 216.448.7732 or toll free 844.216.7732; Adherence Pharmacy 216.448.5127
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Opening Hours
View Hours
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What can be found at the Pharmacy Locations page?
Pharmacies, contact numbers, hours, and options including home delivery, home infusion, specialty, and adherence pharmacies.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CVS Pharmacy (Cleveland Heights): 3.8 to 4.0 out of 5 stars (64 to 81 reviews)
Patients praise
- Staff recognized for being helpful, pleasant, and efficient in some instances
- Appreciation for thorough care and clear communication from specific healthcare providers
- Efficiency of service noted at certain facilities or during specific visits
Common complaints
- Reports of rude, dismissive, or unprofessional staff interactions in pharmacy and clinical settings
- Complaints about long wait times for service and pharmacy processing
- Concerns over communication issues, particularly regarding prescription transfers and scheduling accuracy
- Dissatisfaction with patient care protocols, such as perceived lack of attention during hospital stays or diagnostic processes
"They’re so helpful and nice there. They’ve even called me to tell me that it’s time to refill my prescription... It’s always a pleasure dealing with the staff there and the wait time is minimal."
— Review for Cleveland Clinic Ambulatory Pharmacy"Worst pharmacy experience EVER. I really thought the pharmacy team member was angry with me for having the audacity to show up to pick up a prescription."
— Review for CVS Pharmacy (Cleveland Heights)"The after care is by far the worst ever. My mom was ringing the bell to go to the bathroom and waited over 15 min to never get attended to..."
— Review for Cleveland Clinic Hillcrest HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Facebook — Sep 5, 2025
- Cleveland Clinic opens pharmacy to fill care gaps - Becker's Hospital Review | Healthcare News & Analysis — Sep 8, 2025
- CVS Pharmacy - 2160 Lee Rd, CLEVELAND HEIGHTS, Ohio - Yelp — Jul 6, 2026
- Northeast Ohio Pharmacy Services Expansion — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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