Cancer Institute
Cancer Center • Cleveland, OH
Clinic Type
Cancer Center
Address
—
Phone
8557333712
DrConnect@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 4.7 out of 5 (131 reviews (historical))
- CMS Overall Hospital Rating (via CancerLogix): 5 out of 5
- Cleveland Clinic official provider pages: Generally 4.9 to 5.0 out of 5 for individual providers (Varies by provider)
Patients praise
- Highly rated and skilled medical professionals and specialists
- Effective clinical care and treatment outcomes for many cancer patients
- Supportive nursing, aid, and volunteer staff in many areas
- Clear explanations of complex medical conditions by physicians
- Strong recommendation for the quality of specialized medical care despite administrative hurdles
Common complaints
- Difficulties with billing, unexpected charges, and upfront payment policies
- Communication issues, including lack of follow-up and difficulty reaching staff
- Administrative disorganization in scheduling appointments
- Perceived lack of empathy or being treated as a "number" by some administrative staff
- Occasional reports of diagnostic errors or perceived medical negligence
"Great doctors, my husband is cancer free. They are very helpful and caring. He beat the cancer, but they can't help with his pain."
— Trustburn user review"I chose Cleveland Clinic expecting professionalism and coordinated care, but my experience was the complete opposite... It honestly felt like patients are just numbers in a system rather than people who need care."
— Trustpilot user review"I just love this hospital especially my Doctor... I drive 5 hours to Cleveland it's well worth it and I tell everyone if u got a chronic illness go to Cleveland clinic it's the best."
— Cleveland Clinic provider review for Dr. Yogen SaunthararajahSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cancer Institute - Cleveland Clinic — Dec 22, 2025
- About Case CCC | Case Comprehensive Cancer Center — Jun 30, 2026
- The Future of Cell and Gene Therapy — Nov 6, 2025
- Cleveland Clinic speeds rare diagnoses with fast-tracked specialty ... — Jan 22, 2026
- GI Cancer Program Is Working to Reshape Outcomes — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More cancer center clinics in Cleveland
UH Seidman Cancer Center Cleveland - What it is: A state-of-the-art, free-standing cancer treatment center within University Hospitals Cleveland Medical Center, offering comprehensive cancer care from prevention and screening to diagnosis, treatment, and survivorship. - Location: Cleveland, Ohio, United States - Services: Personalized cancer treatment plans and advanced cancer care across prevention, diagnosis, treatment, and survivorship. - Key details: - Part of University Hospitals Cleveland Medical Center Inc. - Industry: Medical Practices; healthcare and cancer care - Founded: 1866 - Phone: 216-844-3951 - Team and operations: 62 employees; diverse departments across medical, research, education, and admin; notable leadership in oncology-related roles. - Online presence: Main page at uhhospitals.org/locations/uh-seidman-cancer-center; affiliated with University Hospitals system (UH).
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