Family Dental Care - Cleveland, OH - MetroHealth
Dentistry • Cleveland, OH • Since 1837 • Multiple: MetroHealth Family Dentistry (Middleburg Heights), Ohio City Family Dentistry (Cleveland), Broadway Health Center (Cleveland) locations
About
MetroHealth in Cleveland, OH is a nonprofit health system and teaching hospital affiliated with Case Western Reserve University. Key details: - Location: 2500 MetroHealth Drive, Cleveland, OH 44109 - Services: Emergency and urgent care, primary and specialty care, preventive well visits, and extensive medical services across multiple sites - Trauma status: Level I adult trauma center and Level II pediatric trauma center - Facilities: 3 hospitals and 20+ health centers with about 9,000 employees; Metro Life Flight air ambulance service - History & scope: Founded in 1837; one of Northeast Ohio’s major health systems - Contact: General inquiries and appointments via MetroHealth (connect@metrohealth.org; main numbers available on site) Note: The page emphasizes MetroHealth as a broader healthcare system rather than a standalone “Family Dental Care” clinic. If you’re specifically seeking family dentistry, MetroHealth provides primary care and specialty services, but you may want to check their dental or oral health offerings on metrohealth.org or contact them to confirm current family dentistry options.
Clinic Type
Dentistry
Address
MetroHealth Family Dentistry, 7123 Pearl Road Suite 100, Middleburg Heights, OH 44130; Ohio City Family Dentistry: 3701 Lorain Avenue, Cleveland, OH 44113; Broadway Health Center: 6835 Broadway, Cleveland, OH 4410
Phone
216-778-4725
mychart@metrohealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency dental care available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
No Show/Cancellation Policy for All Dental Clinics
If you need to cancel your appointment for any reason, we require 48 hours’ notice. Call 216-778-4725 to cancel and reschedule. Missing an appointment may result in being offered only same-day openings.
Emergencies
We understand emergencies may occur. If you cannot cancel 48 hours in advance, please call 216-778-4725 and we will work with you to reschedule.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- dentascore.com (MetroHealth Family Dentistry): 2.8 / 5 (57 reviews) (57)
- thedentalhealers.com (MetroHealth Family Dentistry): 2.9 / 5.0 (73 reviews) (73)
- reviews.birdeye.com (MetroHealth Broadway Health Center - Dental Services): 1.9 / 5 (10 reviews) (10)
Patients praise
- Some patients report good experiences with specific providers/staff (reception/doctor)
- MetroHealth presents its dental service as compassionate, respectful, and family-centered (marketing/info page)
Common complaints
- Low overall ratings and dissatisfaction
- Difficulty reaching the office/answering phones and long waits
- Billing/insurance or cost concerns (e.g., disputes about what insurance covers)
- Dentures quality/fit complaints and lack of refunds (for one patient)
- Emergency access delays (not seeing a patient even when described as an emergency)
"“I had root canal removed which went great and then I need a crown and getting filling … they trying to have me a payment plan… my insurance doesn’t cover crowns… this clinic lie to me….”"
— dentascore.com review text for MetroHealth Family Dentistry"“They don’t answer the phone! Made me wait 45 minutes… This happened to me twice… now they are charging me more for my dentures… My immediate dentures are terrible… won’t give me my money back… Please avoid getting any dentures from them.”"
— familydentistryonline.net review/summary for MetroHealth Family Dentistry"“I got fillings done 3 weeks ago and my teeth hurt 24/7 now and i have an infection and they wont see me today even though it's an emergency.”"
— reviews.birdeye.com review for MetroHealth Broadway Health Center - Dental ServicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MetroHealth closes dental clinic amid financial pressure - Becker’s Dental Review - DSO + Dental News — Aug 25, 2025
- MetroHealth to close six outpatient facilities in Cuyahoga, Medina counties | Ideastream Public Media — Aug 25, 2025
- MetroHealth closing 6 locations in Northeast Ohio — Aug 25, 2025
- MetroHealth closing six neighborhood medical offices amid surging costs — Aug 25, 2025
- MetroHealth continues budget stabilization plan — Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More dentistry clinics in Cleveland
Cleveland Dental Institute (CDI) is a privately held dental care and education group based in Cleveland, Ohio, founded in 2016. It operates three offices in the United States and combines private dental practices with graduate residency programs—General Practice Residency (GPR) and Advanced Education in General Dentistry (AEGD). CDI offers continuing education and a dental assisting program, plus services across general dentistry and specialties. Key details: - Headquarters: Cleveland, OH - Addresses: 4071 Lee Rd, Suite 260 (HQ); 11201 Shaker Blvd, #136, Cleveland, OH - Services: patient dental care, residency programs (GPR, AEGD), continuing education, dental assisting - Contact: 1-440-381-8800 - Website: cdiohio.org - Industry: Hospitals and Health Care; Focus areas include orthodontics, implants, endodontics, prosthodontics, pedodontics, IV sedation - Staff: around 66 employees - Regions: United States (Cleveland area) with presence noted; no international clinics listed in the summary - Aliases: CDI If you’re seeking a Cleveland dentist with affiliated residency programs or dental education components in Ohio, CDI is the relevant option.
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