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About

Cleveland Clinic Children’s is a pediatric-focused health system offering medical, surgical, and rehabilitative care for infants, children, and adolescents. With over 40 locations, they provide a wide range of pediatric specialties (including cardiology, CT surgery, neurology, orthopedics, gastroenterology, hematology/oncology, neonatology, urology, and more) and options for in-person or virtual care. They emphasize staying informed on research and clinical perspectives and are a national leader in pediatric care per U.S. News & World Report. Contact: 216.444.5437 or 216.444.2200. Homepage: my.clevelandclinic.org/pediatrics.

Clinic Type

Pediatrics

Address

CLEVELAND, Ohio, United States

Phone

216.444.5437

Email

refer123@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Cleveland Clinic Children’s, Pediatrics — Organization

Insurance & Payment

Languages Spoken

FAQs

How can I get an appointment?

Getting an appointment at Cleveland Clinic Children's is easy. Schedule using any of these convenient options.

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What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.85/5 (41 reviews)
  • Vivian Health: 4.0/5 (1 review)
  • TrustReviewers.com: 4.4/5 (22 reviews)

Patients praise

  • High national rankings and strong reputation for specialized care, particularly in cardiology, gastroenterology, and neonatology
  • Appreciation for highly qualified medical staff and successful clinical outcomes
  • Recognition of compassionate, warm, and professional care by many individual providers and support teams
  • Consistently strong clinical outcomes, such as high success rates for pediatric heart transplants
  • Achievement of prestigious certifications like Magnet status for nursing excellence

Common complaints

  • Concerns regarding the bedside manner of some staff (rude, arrogant, condescending, or lacking empathy)
  • Perceived lack of attentiveness, such as feeling ignored or rushed during appointments
  • Frustration with administrative processes, including difficulty scheduling appointments and issues with valet parking
  • Negative experiences in specific programs (e.g., chronic pain program, pediatric care at non-specialty locations)
  • Reports of clinical communication gaps or follow-up issues

"The staff are negligent... Zero empathy from that vast majority of them, I felt like an inconvenience to everyone here."

Rehab.com user review

"Our son was born with a Cephalhematoma and the NICU here was impressive... Caring and compassionate staff."

TrustReviewers.com user review

"Dr. Phelps is truly a one of kind Pediatrician! ... He's a natural and rare find!"

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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