HealthAlliance-Clinton Hospital - UMass Memorial Health
Hospital • Clinton, MA • 3 campuses (Clinton, Fitchburg, Leominster) locations
About
UMass Memorial HealthAlliance-Clinton Hospital (Clinton Campus) is a nonprofit, full-service community hospital system serving North Central Massachusetts and parts of Southern New Hampshire. Key details: - Campuses: Clinton, Fitchburg, and Leominster (three campuses; two 24/7 emergency departments; two urgent care centers). - Services: Primary and specialty care, behavioral health, Simonds-Sinon Regional Cancer Center, home health and hospice, orthopedics, geriatric psychiatry, and comprehensive surgical services. - Size: About 163-bed hospital with more than 400 physicians across 40 specialties; staff around 243 employees. - Locations/contacts: - Clinton Campus: 978-368-3000 - Leominster Campus (HQ): 978-466-2000 - Fitchburg Campus: 978-343-5000 - General/other lines: multiple listed numbers (including 855-862-7763) - Addresscluster: - 201 Highland St, Clinton, MA 01510 - 60 Hospital Rd, Leominster, MA 01453 - 275 Nichols Rd, Fitchburg, MA 01420 - Organization: Part of UMass Memorial Health alliance; industry focus is Hospitals and Health Care; headquartered in Leominster, MA. If you’re looking for specific services, contact numbers, or directions to a particular campus, I can pull that out or summarize the relevant campus details.
Clinic Type
Hospital
Address
201 Highland Street, Clinton, MA 01510; 275 Nichols Road, Fitchburg, MA 01420; 60 Hospital Road, Leominster, MA 01453
Phone
978-368-3000 (Clinton Campus); 978-466-2000 (Fitchburg/Leominster campuses)
volunteerservices@umassmemorial.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department at Clinton Campus; Emergency care at Clinton/Fitchburg/Leominster campuses
Services Offered
Insurance & Payment
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Languages Spoken
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Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Leominster Campus): 1.7/5 stars (24 reviews)
Patients praise
- Strong performance in billing ethics, healthcare equity, and informed consent standards as reported by Leapfrog Group
- Positive facility physical appearance/renovations noted in some reviews
Common complaints
- Reports of rude, unprofessional, or unorganized staff and nurses
- Long wait times in the emergency department
- Concerns regarding understaffing and overcrowding in the ER
- Communication issues between staff and patients
- Dissatisfaction with the quality of medical diagnosis and care provided
"I hate this hosp i would never recommend at all nurses r awful and they complain when they have to work .... please save ur time and go somewhere esle if u want good care"
— OpenGovNY (User Review)"Worst hospital around. The Staff is rude and disrespectful. It’s like a zoo of nurses running around with no organization."
— MedicalRecords.com (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- State audit claims 2023 maternity unit closure in Leominster was preventable — Nov 25, 2025
- UMass Memorial Health Celebrates Topping Off Ceremony for the UMass Memorial Medical Center at Nashoba Valley | UMass Memorial Health — Feb 11, 2026
- UMass Memorial Health nurses plan picketing over contract impasse — Mar 25, 2026
- UMass Memorial Health nurses plan picketing over contract impasse — Mar 25, 2026
- Shields MRI at UMass Memorial Health - Reviews, Contact Number & Phone — Feb 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital clinics in Clinton
Summary: Clinton Clinic is part of Golden Valley Memorial Healthcare (GVMH), a nonprofit rural healthcare system founded in 1972 and headquartered in Clinton, Missouri. GVMH operates 8 U.S. offices with a focus on compassionate, high-quality care and includes a Clinton location (1602 N Second Street and 1600 North Second Street as HQ) among its facilities. The organization emphasizes patient-centered services, state-of-the-art facilities, and community access to care, with ongoing expansions such as the Clinton Clinic addition guided by leadership. Contact options for GVMH can be found on their site (gvmh.org) and local offices in Clinton, Missouri.
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