Clinton Family Health Center
Primary Care • Clinton, NY
Clinic Type
Primary Care
Address
293 Upper Falls Blvd, Rochester NY 14605
Phone
5859220200
parking@rochesterregional.org
Opening Hours
Mon-Sat 8:00 AM - 5:00 PM
Telehealth
available via anonymous telehealth links provided (see extras)
Emergency Care
Calls may route to 24-hour support before the end of general hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
If you must cancel your appointment, what notice is appreciated?
24 hours cancellation notice.
What services are offered at Clinton Family Health Center?
Primary care services including routine physical exams, sick visits, medication prescriptions and refills, immunizations and flu shots, and minor procedures.
What should I bring to my appointment?
Your insurance card, current medications (with dosages), any questions for your physician, and any prescription refills needed.
What are the general hours?
General Hours are 8:00 AM – 5:00 PM, Monday through Friday; calls may route to 24-hour support before the end of general hours.
What is the location's address?
293 Upper Falls Blvd, Rochester, NY 14605.
Do they see patients of all ages?
Yes, as a family medicine practice, they see patients from newborns to adults.
Are there languages available other than English?
Yes, languages include Spanish, Turkish, Haitian Creole, and French.
Awards & Accreditations
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 out of 5 stars (43 reviews)
Patients praise
- Friendly and professional staff interactions reported by some patients
- Knowledgeable doctors who listen to concerns
- Clean and well-maintained facilities noted in some experiences
- Appreciation for specific departments (e.g., postpartum/NICU) or individual providers
Common complaints
- Poor staff communication and perceived unprofessionalism
- Difficulty with prescription management and pharmacy coordination
- Long wait times and unresponsive patient care (e.g., call buttons ignored)
- Issues with facility cleanliness or maintenance
- Negative experiences with triage or billing/policy rigidness
"I highly do NOT recommend this hospital I swear half of the staff in triage got their medical license from a cereal box! The only part of this hospital I would recommend is postpartum!"
— Birdeye"The staff members are always friendly, efficient, and professional. I have never had a negative experience here. The doctors are knowledgeable and take the time to listen to any concerns I have."
— Trustburn"One doctor tried to push a medication on me 4 times throughout my visit after I sternly told her no. Then proceeded to google my symptoms while I was sitting in the room with her."
— BeautihostSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CLINTON FAMILY HEALTH CENTER - Updated July 2026 - Yelp — Jul 6, 2026
- Clinton Family Medical Center — Sep 21, 2025
- CLINTON FAMILY MEDICAL CENTER - Updated July 2026 - Yelp — Dec 4, 2025
- UT Family Physicians - Clinton — Jan 11, 2026
- TriHealth East Clinton Medical Services — Oct 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Clinton
Summary: Bassett Healthcare Network is a nonprofit integrated health system headquartered in Cooperstown, NY, serving an eight-county rural region in upstate New York. It operates five regional hospitals and multiple outpatient centers, with a network footprint including locations in Cobleskill, Delhi, Little Falls, Oneonta, and Cooperstown. Founded in 1922, it employs about 953 people and generates around $4.1M in annual revenue. The system offers a full spectrum of care across hospitals, skilled nursing facilities, and community health centers, and is part of a larger health network with ties across the region. For Clinton-specific services, Bassett Health Center Clinton Clinton appears to be among their locations, though direct details for a Clinton site aren’t provided in the highlights. If you need exact hours, services, or address for Bassett Health Center Clinton Clinton, I can look up the latest specifics.
MVHS Medical Group operates a network of primary and specialty care clinics in central New York as the medical group for Mohawk Valley Health System (MVHS). The Clinton Medical Office is part of MVHS Medical Group’s 15 primary care locations that support a wide range of services, from family medicine to specialized care including women’s and children’s health, cardiothoracic and vascular surgery, orthopedics, neurosurgery, digestive/endoscopy, cancer, behavioral health, pulmonary care, and urology. MVHS serves multiple counties with affiliated hospitals (Wynn Hospital), a rehabilitation and nursing center, and a Visiting Nurse Association, with administrative HQ in Utica and five listed locations in the Utica area. If you’re seeking care at Clinton Medical Office, you can expect access to MVHS Medical Group primary care and referal pathways to MVHS specialty services. For exact address, hours, and appointment details for Clinton Medical Office, please visit MVHS’s site or contact MVHS Medical Group directly.
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