Family Medicine in Clovis at Plains Regional Medical Center
Family Medicine • Clovis, NM • 1 (Clovis at Plains Regional Medical Center) locations
Clinic Type
Family Medicine
Address
Medical Office Building, 2200 W 21st St, Clovis, NM 88101
Phone
575-769-7577
phf@phs.org
Opening Hours
Mon-Fri: 8 am – 5 pm
Telehealth
Available (Virtual Primary Care, telehealth appointments)
Services Offered
Insurance & Payment
—
Not specified on page; mentions financial assistance and sliding scale discounts based on income.
Financial Assistance, Sliding Scale Discounts
Languages Spoken
FAQs
What services are offered at the Family Medicine clinic in Clovis?
Preventive care, health maintenance, identification and treatment of conditions, and assessment of urgency; services as part of Presbyterian Medical Group.
What are the clinic hours?
Mon-Fri: 8 am - 5 pm.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (based on CMS HCAHPS data): 3 out of 5 stars (overall hospital patient satisfaction) (267 patient surveys completed)
Patients praise
- Hospital cleanliness is frequently cited as a strength
- Some patients report efficient and effective emergency care experiences
- Supportive nursing staff noted in specific positive encounters
- Welcoming atmosphere mentioned by some employees and patients
Common complaints
- Concerns regarding doctor communication
- Reports of unpleasant or unhelpful staff interactions in specific departments
- Complaints about discharge processes and follow-up care
- Negative experiences related to patient comfort, restraints, or bedside care
"They had us in and out within an hour and 20 minutes... They treated his symptoms pretty fast. The nurses were so good with him too, they gave him toys at the end!"
— LocalityBiz User Review"My 82 year old Mother was placed in a vest restraint even after I her daughter and POA expressly told them to not restrain her... I am writing this review so beg you NEVER leave your loved one alone, not for a minute at PRMC."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Kerri Kustra, MD - Family Medicine Doctor in Clovis, NM — May 14, 2026
- Dr. Jabez B. John, MD - Family Medicine Doctor in Clovis, NM — May 14, 2026
- Dr. Aurelio R. Cervera, MD - Family Medicine Doctor in Clovis, NM — May 14, 2026
- Valerie R. Neitsch, PA - Physician Assistant in Clovis, NM — May 14, 2026
- Kimberly D. Archuleta, NP - Nurse Practitioner in Clovis, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Clovis
Clovis Family Health Care is a privately held family medicine clinic in Clovis, New Mexico, offering affordable, patient-centered primary care for individuals and families. The practice emphasizes accessible, high-quality care with a small team (2 employees) and three office locations in Clovis (all at or near 2301 N MLK Blvd). Key details: - Services: Family medicine/primary care, with emphasis on personalized, accessible care - Location: Clovis, NM (three nearby addresses on MLK Jr Blvd) - Contact: info@clovisfamilyhc.com; Phone: (575) 762-4455 - Website: clovisfamilyhealthcare.com - Highlights: Affordable care, convenient access, compassionate providers - Status: Active; LinkedIn presence; modest web traffic and footprint If you’re seeking a local, patient-centered primary care option in Clovis, this clinic positions itself as a convenient, affordable family medicine choice.
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