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Clinic Type

Obstetrics & Gynecology

Address

Penn Medicine Southern Chester County, Suite 105, 455 West Woodview Road, West Grove, PA, 19390

Phone

610-903-6200

Email

Uphsgift@upenn.edu

Opening Hours

Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 4:30pm; Evening hours until 8pm several times per month

Services Offered

  • Obstetrics
  • Gynecology
  • Women's health care
  • maternal/fetal medicine (implied)
  • private maternity rooms

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7/5 (2,391 reviews (General Chester County OB/GYN))
  • Birdeye: 3.5/5 (60 reviews (Penn Medicine Southern Chester County))
  • RateMDs: 2.8/5 (7 reviews (Dr. Christine W. Lyons - historical))

Patients praise

  • Compassionate, knowledgeable, and thorough providers
  • Positive experiences with prenatal and postnatal care
  • Helpful and professional staff at certain times/locations
  • Excellent communication during medical procedures
  • Clean and attractive office environments

Common complaints

  • Long and unacceptable wait times
  • Unprofessional or disrespectful front desk/office staff
  • Feeling dismissed by providers regarding medical concerns/symptoms
  • Difficulty reaching the office via phone or long hold times
  • Abrupt cancellations of appointments with little notice
  • Perceived lack of compassion or poor bedside manner from specific physicians

"First and foremost, the wait times are unacceptable. I've consistently had to wait over an hour past my scheduled appointment... I encountered a front desk employee... who is not only disrespectful/unprofessional, but also seems unable to listen actively."

LocalityBiz (Penn Ob/Gyn Chester County Exton)

"I saw dr. Brazerol at this location and it was the worst experience I've ever had. He was incredibly unfriendly, rude, and disrespectful... I left the appointment in tears."

LocalityBiz (Penn Ob/Gyn Chester County Southern Chester County)

"dr odell is patient and kind and communicates well so that i can understand everything."

Penn Medicine Provider Profile (Lindsay Odell)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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