Family Medicine - Kootenai Health
Primary Care • Coeur d'Alene, ID • Since 1956 • Multiple (Coeur d’Alene, Post Falls, Hayden) locations
About
Kootenai Health in Coeur d’Alene offers a Family Medicine program and a broad network of physician clinics. Key points: - Main campus: 381-bed nonprofit hospital in Coeur d’Alene, ID. - Family Medicine: part of a wide range of clinical specialties with 200+ employed providers across 25+ specialties; includes a family medicine residency program. - Organization: Magnet-recognized for nursing, strong patient care, and use of leading-edge technology. - Services: comprehensive medical services with affiliated physician clinics, including family medicine and residency training. - Contact: main line 208-625-4000; HQ at 2003 Kootenai Health Way, Coeur d’Alene, ID 83814. - Website: kh.org (Kootenai Health / Kootenai Medical Center).
Clinic Type
Primary Care
Address
Kootenai Clinic Family Medicine locations: Coeur d’Alene, Post Falls, Hayden
Phone
(208) 625-4955
careers@kh.org
Opening Hours
Monday-Friday 8:00am - 5:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting New Patients
FAQs
What services are offered by Kootenai Clinic Family Medicine?
Comprehensive family medicine for all ages, with offices in Coeur d’Alene, Post Falls, and Hayden.
What are the hours for Kootenai Clinic Family Medicine - Coeur d'Alene?
Hours: Monday-Friday 8:00am - 5:00pm
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6/5 stars (8 reviews (Birdeye))
- Better Business Bureau (BBB): 13 complaints filed in 3 years (13 total complaints)
Patients praise
- Many patients report compassionate and attentive care from providers and nursing staff
- Frequent praise for staff professionalism and friendly demeanor at the front desk and nursing levels
- Positive experiences with thorough communication from specific physicians who listen well
- Reports of efficient check-in processes and ease of scheduling at certain locations
Common complaints
- Concerns regarding medical billing and collection practices
- Reports of feeling unheard or having medical concerns disregarded by providers
- Experiences of poor communication regarding treatment plans or referrals
- Occasional challenges with wait times or administrative processes
"Dr. Hart did not appear rushed during our appointment, which is a rare experience these days. Many times doctors make you feel like they are too busy to hear you out."
— LocalityBiz (Post Falls location review)"I told the doctor there was something wrong, he disregarded my concerns and told me to lose weight... If this doctor listened to my concerns, I could’ve gotten help a lot sooner."
— LocalityBiz (Hayden location review)"They have begun harrasing me with phone calls MULTIPLE times a day. When I try to set up a payment plan... they demand that I pay $200 a month, which I cannot afford."
— BBB Complaint SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatricians, parents fear Medicaid changes could leave some in the lurch | Coeur d'Alene Press — Sep 28, 2025
- Pediatricians, parents fear Medicaid changes could leave some in the lurch | Bonner County Daily Bee — Oct 1, 2025
- Dr. Stacy J. Lamers, DO - Family Medicine Doctor in Boise, ID — May 14, 2026
- Dr. Lauren Franklin, MD - Family Medicine Doctor in Boise, ID — May 14, 2026
- Nicole R. Summers, DO - North Ogden, UT - Family Medicine — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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