Kootenai Health – Coeur d`Alene, North Idaho, Washington ...
Surgery • Coeur d'Alene, ID • Since 1956
About
Kootenai Health (formerly Kootenai Medical Center) is a nonprofit regional medical center based in Coeur d'Alene, Idaho. It operates the 381-bed main hospital and more than 200 employed providers across 25+ specialties, serving North Idaho, the Inland Northwest, and parts of Eastern Washington and Montana. Key details: - Location: Main campus in Coeur d’Alene, Idaho; 4 offices total - Services: Comprehensive medical services across multiple specialties; Magnet-recognized with a strong safety record - Size: ~381-bed hospital; ~1,126 employees; 200+ providers -Founded: 1956 -Contact: 208-625-4000; emails: comments@kh.org -Website: kh.org If you’re specifically looking for proximity to Coeur d’Alene or the Inland Northwest network, this is the primary health system serving that area.
Clinic Type
Surgery
Address
Main campus in Coeur d’Alene, Idaho
Phone
+12084823400
careers@kh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Emergency/trauma services
Services Offered
Insurance & Payment
—
Pay my bill, price estimates
Languages Spoken
—
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 71% of patients gave a rating of 9 or 10, exceeding national averages (Not explicitly stated as a total count for this metric)
- Birdeye: 4.6 out of 5 stars (11,266 reviews)
- Better Business Bureau (BBB): Not rated numerically, 13 complaints over 3 years listed (13 complaints (last 3 years))
Patients praise
- Highly rated for clinical quality in specific areas like cardiac and prostate surgery
- Many patients report compassionate and caring staff experiences
- Generally positive patient experience ratings, often exceeding national averages in certain metrics
Common complaints
- Billing and payment issues, including aggressive collection efforts
- Dissatisfaction with specific physician communication and professionalism
- Difficulties with office administration, signage, and appointment management
- Concerns regarding data security and communication of breaches
- Inconsistencies in patient care and staff responsiveness
"The Angels who work at the Hospital are absolutely the most loving caring people I've ever met."
— Yelp user review"Depends on the provider! Had an exceptionally poor experience with... [a specific provider]. She proceeded to frighten me about the results, that were yet to be discovered."
— Birdeye user review"They have begun harrasing me with phone calls MULTIPLE times a day. When I try to set up a payment plan of $100 a month, they demand that I pay $200 a month, which I cannot afford."
— BBB complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kootenai Health unveils new surgical robot | Coeur d'Alene Press — Apr 8, 2026
- Kootenai Health, MultiCare celebrate Prairie Medical Campus groundbreaking | Coeur d'Alene Press — Mar 25, 2026
- Kootenai Health opens new pharmacy in Post Falls | krem.com — Jan 20, 2026
- North Idaho hospital could end contract with major health insurer that covers state employees • Idaho Capital Sun — Nov 18, 2025
- Kootenai Health patients to remain in-network to Regence BlueShield insurance under new agreement — Dec 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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