Kootenai Health Urgent Care – For All Life's Little Emergencies
Urgent Care • Coeur d'Alene, ID • 4 locations (Coeur d’Alene, Post Falls, Hayden, with Indigo Urgent Care locations partnered) locations
Clinic Type
Urgent Care
Address
700 Ironwood Drive Suite 120E, Coeur d’Alene, ID 83814; Indigo Urgent Care 2836 N. Ramsey Rd., Coeur d’Alene, ID 83815; 1300 E. Mullan Ave Suite 600, Post Falls, ID 83854; Indigo Urgent Care Hayden 151 W. Prairie Ave., Hayden, ID 83835
Phone
T 208.625.3600 (Coeur d’Alene); T 208.482.3400 (Indigo Coeur d’Alene); T 208.625.3600 (Post Falls); T 208.719.4880 (Hayden)
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Opening Hours
7 DAYS/WEEK: 8 AM – 8 PM (Last appointment 7:30 PM)
Emergency Care
Non-life threatening only (urgent care)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
What is Kootenai Urgent Care?
A high quality, comprehensive medical care in Coeur d’Alene, Post Falls and Hayden, Idaho for non-life threatening illness/injury without an appointment.
Are there X-rays available on-site?
Yes, in-office X-rays when necessary.
NOW OPEN – HAYDEN
(Not a FAQ; placeholder in page sections; no explicit Q&A provided)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 (aggregate for Kootenai Health) (11,266 total reviews for Kootenai Health system)
Patients praise
- Convenience and speed for minor issues like earaches or strep throat tests
- Friendly and efficient staff in some reported instances
- Clean facility environments
Common complaints
- Long wait times for appointments and while in the clinic
- Perceived rude, dismissive, or unprofessional behavior from staff and providers
- Billing and insurance processing issues, including being charged for services not provided or difficulty obtaining refunds
- Concerns about clinical competence, misdiagnosis, or lack of proper treatment for specific conditions
- Privacy concerns regarding medical records handling
"Definitely recommended. We were in and out in about an hour when we took our son in for an ear ache while in Coeur d’Alene on vacation. Dr. Hjeltness was super friendly and helpful."
— Kootenai Health Urgent Care Reviews page"What do they call it when they bill when no service is provided? Buyer beware of Kootenai Urgent Care!!"
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kootenai Urgent Care l Coeur d'Alene — Mar 12, 2026
- Kootenai Urgent Care - Hayden — Coeur d'Alene, ID - BlueHive — May 22, 2026
- Kootenai Urgent Care l Post Falls - Coeur d'Alene Regional Chamber — Mar 13, 2026
- Kootenai Urgent Care - Coeur d'Alene - Reviews, Photos & Phone ... — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Coeur d'Alene
Indigo Urgent Care is a nonprofit, MultiCare-affiliated urgent care network offering in-person and virtual care. In Coeur d'Alene, ID, Indigo operates as Indigo Urgent Care (a.k.a. Indigo) and is licensed for telehealth in Washington and Idaho. The organization focuses on accessible, patient-centered care with services in urgent care, walk-in clinics, virtual care, behavioral health, and prescription delivery. Indigo has 45 offices nationwide, including Coeur d'Alene, ID, and is headquartered in Tacoma, WA. Contact: main phone numbers +1 (253) 301-6975 or 555-555-1212.
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