North Idaho's Premier Urology Office | Urology Northwest
Urology • Coeur d'Alene, ID
About
North Idaho Urology is a premier urology practice serving the Northern Panhandle of Idaho for over 30 years. They offer specialized care across several clinics, including advanced prostate cancer, kidney stone and UTI clinics, chronic care management, and vasectomy test kits. The practice operates four offices in Coeur d’Alene, Idaho, and is led by Administrator/Managing Director Michelle Froehlich. With an emphasis on compassionate care, they provide high-quality urologic services to patients in the inland northwest. Key details: private partnership, annual revenue around $31.1M, four employees (growth noted), and a patient-focused approach across multiple care areas.
Clinic Type
Urology
Address
Coeur d’Alene, Idaho
Phone
2086670621; tel:2086641709
info@niurology.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Attention Blue Cross of Idaho and United Health Care Medicare Advantage patients! As of 1/1/2026 your insurance plan requires a referral authorization for all specialty care. If you have one of these plans this new year, please contact your primary care office and request a referral if you are a new or existing patient of North Idaho Urology. If you have questions about this, please call your insurance company or our office.
Languages Spoken
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FAQs
Do you accept new patients from CDA and Spokane area?
Yes, accepting patients in the CDA and Spokane area.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Yelp, MapQuest: Varies; some platforms report high satisfaction with clinical care while others note administrative issues (Varies by platform (e.g., 16 reviews on Yelp, 4 reviews on WebMD, 7 ratings for Dr. Flores))
Patients praise
- Patients often express high satisfaction with the medical providers, surgeons, and quality of clinical care
- Positive feedback regarding professional urological services and compassionate treatment approaches
- Staff reported as courteous and professional by some patients, particularly in clinical roles
Common complaints
- Reports of poor administrative customer service, including difficulty speaking with front desk staff and long wait times
- Concerns regarding lost medical referrals and communication issues
- Some patients expressed dissatisfaction with in-house prescription policies and associated costs
"Amazing Urologists and the best staff! I highly would recommend to all my family"
— WebMD reviewer"While we are happy with our doctor /surgeon, some of the front desk customer service and follow up is beyond unacceptable. They are curt and brash."
— WebMD reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kootenai Health introduces advanced surgical robot technology | News | kxly.com — Apr 8, 2026
- Kootenai Health unveils new surgical robot | krem.com — Apr 8, 2026
- Urology specialists to start seeing patients in Cascade, McCall- Valley Lookout — Jul 30, 2025
- Dr. Maggie D. Vuturo, MD - Urologist in Nampa, ID — May 14, 2026
- Nick Klassen, PA-C - Spokane Urology: Urologists: Spokane, WA — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Coeur d'Alene
Beacon Urology Coeur d'Alene is not explicitly listed on the page. The site describes BEACON CANCER CARE PLLC, a small medical practice based in Coeur d'Alene, Idaho, specializing in cancer treatment and blood disorders, with 3 employees and services focused on medical care and supportive oncology. If you’re seeking urology-specific services in Coeur d'Alene, this page may not be the right match. Consider verifying directly with local clinics that list urology as a specialty. Key details from the page: - Company: BEACON CANCER CARE PLLC (Beacon Clinic) - Location: Coeur d'Alene, Idaho - Specialties: cancer treatment, blood disorders, medical care, supportive services - Size: 3 employees - Contact: info@yourbeaconclinic.com; phone numbers 208-375-7342, 208-765-0277, 208-755-2804 - Web presence: monthly visits ~3,629; top country United States; bounce rate 0.3%
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