Pioneer Valley Urology | Springfield, MA | Palmer, MA | Enfield, CT
Urology • Cohasset, MA • Since 1994
About
Pioneer Valley Urology (PVU) is a private medical practice based in Springfield, MA, founded in 1994. It provides comprehensive urology care for adults and children, including diagnosis and treatment of prostate disorders, bladder issues, kidney stones, infertility, low testosterone, incontinence, UTIs, and vasectomy. The practice emphasizes patient education and up-to-date treatments, with two offices in the Springfield area (2 Medical Center Dr and another Springfield location). PVU employs about 25 staff and reports annual revenue around $11.9 million. Website: pvurology.org. If you’re seeking care in Springfield (and nearby areas like Palmer or Enfield, CT are outside PVU’s listed locations), PVU may be relevant for urologic services in Western Massachusetts.
Clinic Type
Urology (multi-location group)
Address
100 Wason Ave, Suite 120, Springfield, MA 01107
Phone
413-241-2100
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Opening Hours
Mon–Fri 8:00–5:00; Sat Closed; Sun Closed
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Phone payments, In person payments, Cash, Credit/Debit cards
Languages Spoken
Current Offers
New patient welcome
FAQs
Do you accept walk-ins?
No walk-ins; appointment required.
Where are offices located?
Springfield, Palmer, and Enfield locations.
What are the office hours?
Mon–Fri 8:00 am–5:00 pm; Sat and Sun closed (No walk-ins; appointments required).
Where are the Pioneer Valley Urology offices located?
Springfield: 100 Wason Ave, Suite 120, Springfield, MA 01107; Palmer: 1294 Ware St, Palmer, MA 01069; Enfield: 140 Hazard Ave, Suite 103, Enfield, CT 06082.
How can I make an appointment?
Please call 413-241-2100 to schedule an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Yelp, and various online review aggregators: Mixed (ranging from high praise to significant frustration) (Multiple platforms have varying counts; WebMD shows 4 reviews; some sites aggregate hundreds or claim high ratings)
Patients praise
- Excellent, professional, and knowledgeable physicians and PAs
- Compassionate bedside manner reported by many patients
- Efficient check-in process (noted by some, while others disagree)
- Successful medical outcomes/treatments
Common complaints
- Difficulties with support staff and scheduling
- Reports of non-responsive office staff and communication issues
- Long wait times at check-in
"Dr. Pagar performed my prostate biopsy and he was excellent. Very quick, and the discomfort was considerably less than I anticipated..."
— WebMD patient review"Don't walk away from this place, run!!! The doctors are kind and compassionate but good luck with the support staff. No return calls, scheduling MRI and PET scans like pulling teeth..."
— WebMD patient review"Providers are excellent. The office is VERY poorly run. Unlike any other medical provider that I've ever visited, the check-in line is often out the door."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Barbara Greco, MD, Nephrologist | Springfield, MA | WebMD — Mar 17, 2026
- Wilmaris Hernandez — Jun 23, 2026
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
- [XLS] facility - Mass.gov — Aug 15, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Cohasset
Urology Associates of Cape Cod, P.C. (UACC) is the largest urology practice serving Cape Cod and the greater Boston area, with three office locations in Yarmouth Port, Sandwich, and Falmouth, MA (and Hyannis). The practice offers comprehensive, one-stop urologic services, including ultrasounds and testing for bacteriology, mycology, histopathology, and cytology. They employ board-certified and board-eligible urologists, urogynecologists, and andrologists, focusing on personalized, high-quality care for men and women. Contacts: info@uacc.cc; main phone: (508) 771-9550. Offices: 125 Route 6A, Yarmouth Port (HQ); Hyannis locations at 110 Main St Unit A, Hyannis, MA 02601.
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See other urology clinics in Cohasset, or search the full directory by insurance, ratings, and more.