Joslin Diabetes Center
Diabetes Care • Cohoes, NY
Clinic Type
Diabetes Care
Address
—
Phone
315 464-5540
FroioK@Upstate.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 (236)
- Yelp: Variable across platforms (Varies by source)
Patients praise
- Expertise of doctors and nurses
- Access to specialized support services like nutritionists and psychologists
Common complaints
- Difficulty with communication and administrative follow-up
- Poor responsiveness via phone and patient portal
- Issues with prescription management and pharmacy coordination
- Long wait times and impersonal service
- Lack of comprehensive follow-up for specific weight-management programs
"Careful when calling for assistance. People who answer phones have attitudes and don’t like to relay messages to nurses/DRS."
— Google Reviews via Birdeye"I have completely run out of politeness. Today I am unaccommodated..."
— Elizabeth Maddock Dillon, substack.com"The doctors and nurses at Joslin are great. The automated answering service and online patient service don’t work well."
— Unilocal.netSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Joslin Diabetes Center Eye Clinic and Clinical Research Space Relocates to BIDMC | Department of Ophthalmology — Apr 1, 2026
- JCI Insight - p21-senescent cells drive pancreatic islet dysfunction through targetable paracrine signaling in type 2 diabetes — Jun 9, 2026
- Safety and Glycemic Outcomes of the MiniMed 780G System ... - PMC — Aug 18, 2025
- Honoring a Legacy of Giving - Joslin Diabetes Center — Jun 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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