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Clinic Type

Psychiatry

Address

Phone

(518) 825-1555

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (telehealth page linked)

Emergency Care

For Life Threatening Emergencies Call 911

Services Offered

  • Psychiatric care
  • Psychotherapy / Counseling
  • Non-medication treatment for depression (FDA-cleared, NOT shock treatment)
  • Medication management
  • Therapy and counseling
  • Intake forms
  • Telehealth

Technology & Equipment

  • FDA-cleared non-medication treatment for depression

Team

  • North Country Behavioral Medicine, Team includes psychiatrists, a psychiatric nurse practitioner, and physician assistants — Psychiatry and mental health team

Insurance & Payment

  • Medicaid
  • Medicare
  • Children’s Health Insurance Program (CHIP)
  • a wide range of private insurances

We accept a wide range of private insurances as well. NHSC sites mentioned; sliding discount program available.

Sliding fee discount program based on income, Insurance accepted, Sliding fee discount, insurance

Savings plan: Sliding fee discount program based on household income and size

Languages Spoken

Pricing

  • Sliding scale discounts based on federal poverty guidelines; based on income and household size

Current Offers

Intake forms available

FAQs

Do you deny services based on a person’s ability to pay or insurance status?

No; they commit to not deny services based on a person’s ability to pay.

What is the new location?

North Country Behavioral Medicine opened up a new location in Colchester, Vermont in September 2023.

What is unique about the treatment offered?

FDA cleared non-medication treatment for depression not responsive to medications or other treatments; NOT shock treatment; outpatient; no recovery time.

What psychiatric services are provided?

Assessment, medication management, therapy and counseling; psychiatrists, psychiatric nurse practitioner, physician assistants.

What ages do therapists serve?

Children to seniors; team includes Licensed Clinical Social Workers and Licensed Mental Health Counselors.

Do you accept insurance?

Yes; Medicaid, Medicare, CHIP, and a wide range of private insurances.

Is there a sliding fee discount program?

Yes; based on family size and income, applicable to NHSC sites and general services; details on Fees Page.

How to start care?

Fill out an intake package; forms for those 13+ and under 13 are provided via linked pages; contact reception for questions.

Emergency contact?

Call 911 for life-threatening emergencies.

Commitments

  • Not deny services based on ability to pay
  • Outpatient treatment; not shock therapy

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • OurHealthNetwork (provider page): Not provided (reviews shown as loading) (Not provided)
  • TMSList: Not provided in snippet (appears to allow star ratings) (Not provided)
  • BBB: BBB rating/reviews/complaints not included in provided snippet (Not provided)

Patients praise

  • Reported improved mental health and TMS benefits
  • Supportive staff and follow-up during TMS
  • Having counseling and medication needs met in one place
  • Recommendations from community members/caregivers

Common complaints

  • Bad experience with ADHD testing/diagnosis decisions and perceived lack of clear guidance
  • Reported issue with provider specialization/communication about ADHD stimulant prescribing
  • Billing concerns related to testing sessions
  • Difficult/very poor mental health care experience (one detailed account)

"“Genuinely one of the worst experiences I’ve had with mental health care… After this experience, I looked up the nurse practitioner… she doesn’t even specialize in ADHD and refuses to prescribe stimulants.”"

localitybiz.com – patient review excerpt (Plattsburgh/Colchester context)

"“I cannot believe how much better I feel… also known as TMS.”"

localitybiz.com – patient review excerpt

"“North country is amazing. I can not recommend them enough.”"

Facebook group post – input on North Country Behavioral Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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North Country Behavioral Medicine is a mental health care provider offering psychiatric services for all ages, with a focus on cutting-edge treatments. They use psychotherapy (including Cognitive Behavioral Therapy and Psycho-dynamic/Eclectic approaches), medication management, and Transcranial Magnetic Stimulation (TMS) for depression unresponsive to meds. Telehealth is available. The practice operates from two U.S. offices: HQ at 8 Broad Street, Plattsburgh, NY, and 107 Fisher Pond Rd, St. Albans, VT. Contact numbers: 802-404-1490, 802-404-1492.

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