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About

Baptist Urgent Care is a privately held urgent care network affiliated with Urgent Team, operating 60+ walk-in centers across Alabama, Arkansas, Georgia, Mississippi, and Tennessee. Founded in 2023 and headquartered in Nashville, TN, it offers no-appointment-needed care for injuries, illnesses, occupational health, wellness services, physicals, flu shots, vaccinations, health screenings, and DOT exams. Locations include Collierville (Collierville Walk-In Clinic). The centers emphasize convenience with online check-in (Hold My Spot) and a broad family healthcare approach under the Urgent Team umbrella. For more details, visit urgentteam.com/brand/baptist-urgent-care.

Clinic Type

Urgent Care

Address

397 New Byhalia Rd, Collierville, TN 38017

Phone

+19018600536

Email

Opening Hours

M-F: 8am - 8pm; Sat: 9am - 5pm; Sun: 1pm - 5pm

Telehealth

Telemedicine visits available

Services Offered

  • Urgent Care
  • Primary & Family Care
  • Occupational Health
  • School, Sports & Camp Physicals
  • Wellness Care
  • Women’s Health
  • Instant RX
  • Medically-Supervised Weight Loss
  • Monitoring & Management

Insurance & Payment

  • Most insurance plans
  • TRICARE and VA
  • Wellpoint/Amerigroup
  • Ambetter
  • Medicare
  • Medicaid
  • cash
  • credit cards

No insurance? Learn about our Self-pay Program.

cash, credit cards, Self-pay, self-pay program

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SolvHealth: 4.8 out of 5 stars (4,435 reviews)

Patients praise

  • Friendly and helpful staff
  • Efficient clinical care from some providers
  • Convenient location and scheduling options
  • Clean facility

"Dr. Alix at Baptist Urgent Care-Collierville is terrific! She listened to me and diagnosed my condition. The staff was very efficient."

LocalityBiz Review

"I had a highly disappointing experience today, despite having a 1:30 PM online appointment... I was left waiting an additional, unacceptable hour and a half without being seen."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Collierville, TN·Urgent Care

People First Urgent & Primary Care is a private medical practice headquartered in Millington, Tennessee, with 8 offices across Tennessee and Mississippi. They offer full-service care seven days a week, including urgent care, primary care, physical exams, allergy testing, and related services. Key details: - HQ: 4772 Navy Rd, Millington, TN 38053 - Other locations include Germantown, Memphis, Collierville, Southaven, and more - Website: peoplefirsturgentcare.com - Phone: multiple local numbers (patient-facing lines) - Population served: primarily United States, with a strong focus in Tennessee/MMS area - Size: about 29 employees; private, active status - Tech: uses CareCloud for practice management - Online presence: modest web traffic; general audience reviews around 3.2/5 If you’re looking specifically for the Collierville location, the Collierville address is 853 W Poplar Ave, Collierville, TN 38017. For appointments or inquiries, consider calling the Collierville line or the main office numbers listed.

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