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Clinic Type

Durable Medical Equipment

Address

907 N. Bluff Rd, Ste 4 & 5B

Phone

8552990900

Email

NHCOrders@lincare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • DME and Devices
  • Home Oxygen Therapy
  • Respiratory Services
  • In-Home Instruction and Set-Up
  • 24/7 Support
  • Durable Medical Equipment
  • Pediatric Services
  • Pulmonary Rehabilitation
  • Nebulizer Therapy
  • Sleep Apnea Therapy
  • Trach and Suction Therapy
  • Home Ventilator Care
  • Enteral Therapy
  • High Frequency Chest Wall Oscillation
  • In-Room Medical Supplies (DME)
  • Care Coordination and Education

Technology & Equipment

  • Latest technology in respiratory and oxygen care

Insurance & Payment

  • Most insurance providers including Medicare
  • Medicaid
  • Medicare and Medicaid replacement plans
  • Private insurance
  • Most insurance providers including Medicare, Medicaid, Medicare and Medicaid replacement plans and private insurance

Contracted and in-network with most insurance providers including Medicare, Medicaid, Medicare and Medicaid replacement plans and private insurance.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp (individual Collinsville listing): 1 star (1 review) (1 review)
  • Yelp (brand page for American Homepatient): 1.8 average (124 reviews)
  • Birdeye (Collinsville, IL home health care category mentions American HomePatient): 3.5 (69 reviews)

Patients praise

  • Claimed support/assistance and 24/7 support mentioned in business description (not necessarily from reviews).

Common complaints

  • Poor customer service / long hold times
  • Failure to call back / lack of responsiveness
  • Delivering wrong supplies or no supplies
  • Billing issues (e.g., double billing)
  • Overall generally dissatisfied ratings on Yelp brand page

""This company is horrible. When called customer service or support, you're put on hold for 15-20 minutes only to be told they can't help... No one ever calls""

Yelp listing for American Homepatient (Collinsville)

""Stay away from this company...""

Yelp brand page for American Homepatient (mentions recent reviews; excerpt shown in search results)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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