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Clinic Type

Urgent Care

Address

400 Beltline Rd, Collinsville, IL 62234

Phone

8337459005

Email

edu@urgentcaregroup.com

Opening Hours

Daily 8am - 8pm

Telehealth

Available (Visit Online Care)

Emergency Care

Emergency Care not specified

Services Offered

  • Urgent care
  • Walk-in clinic
  • COVID-19 testing
  • Antibody testing
  • Pre-visit forms
  • Pre-visit insurance options? (not specified)

Insurance & Payment

  • Blue Cross Blue Shield
  • Medicare
  • Cigna
  • United Health
  • Aetna
  • Anthem
  • AARP
  • Tricare
  • Trinity
  • Loomis
  • Liberty National
  • Quantum Health
  • Fringe Benefit
  • ACI
  • Trustmark
  • CareSource? (not listed)

Accepted insurances listed; not exhaustive.

Self-pay, Insurance copays (when applicable), Pay bills online (link provided), Plans accepted at location (see Insurance)

Languages Spoken

FAQs

What are the daily hours?

Daily Hours: Sunday-Saturday 8am - 8pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Total Access Urgent Care: 4.9/5 (392)
  • Elizabeth Ann Bohn, PA: 4.9/5 (139)
  • WellNow Urgent Care: 4.2/5 (494)
  • Anderson Hospital ExpressCare: 4.0/5 (400)
  • Shawna R Swinigan, PA: 4.9/5 (211)
  • Evercare of Collinsville (Nursing Home): 1/5 (Overall) (23 (Complaints))

Patients praise

  • High patient satisfaction reported for many individual providers and urgent care centers
  • Professional, thorough, and attentive staff/providers
  • Clean, efficient, and accessible facilities
  • Valued patient portals for timely communication

Common complaints

  • Long wait times and difficulty contacting some offices via phone
  • Reports of dismissive or rude staff at certain urgent care locations
  • Concerns regarding clinical decisions or treatment disagreements
  • Documented safety and neglect issues, including fall hazards and inadequate incontinent care, at specific long-term care facilities

"Elizabeth Bohn was amazing! One of the first doctors I’ve ever had who I truly feel cared for my health... I didn’t feel rushed at all."

Ratings.MD

"Office staff on the other hand leaves something to be desired. It's impossible to get a hold of the office via phone, but thankfully there is a patient portal where the providers are very responsive."

Healthgrades

"The facility failed to ensure a resident was free from neglect... This failure resulted in R2 lying in urine and feces for hours..."

IDPH Statement of Deficiencies

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Collinsville

Collinsville, IL·Urgent Care

WellNow Urgent Care is a private, walk-in urgent care network (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, rapid testing, and other health needs. Founded in 2012 and headquartered in Chicago, IL, it operates across multiple states including Illinois, Indiana, Michigan, New York, and Pennsylvania, with 3 US offices listed (HQ in Chicago). The organization employs about 703 people and reports annual revenue around $175.9M. If you’re specifically looking for Collinsville, IL, note that this page lists general WellNow locations rather than a Collinsville-specific clinic; you may want to search WellNow locations for Collinsville availability and hours.

VerifiedOnline bookingEmergency careSince 2012
Collinsville, IL·Urgent Care

Summary: - Anderson Hospital is a nonprofit, Joint Commission-accredited acute care hospital in Maryville, Illinois, operating as part of Anderson Healthcare. - It offers emergency care, inpatient/outpatient services, scheduled surgeries, and diagnostic testing across a 144-bed facility with advanced diagnostic capabilities. - The organization serves the Metro-East region since 1977 and has a presence in the surrounding community, including 4 offices in the United States with HQ at 6800 State Route 162, Maryville, IL. - Contact: Main phone numbers listed: 618-391-6426 and 618-288-5711. - For your query specifically about "Anderson ExpressCare Collinsville," note: the provided information lists locations in Maryville, IL, but does not mention a Collinsville ExpressCare location. If you’re seeking ExpressCare in Collinsville, you may want to check the official site or contact numbers to confirm current Collinsville service availability or nearest ExpressCare facility.

VerifiedSince 1977

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