Homepage - PENRAD
Imaging Center • Colorado Springs, CO • Since 1978 • seven locations locations
About
PENRAD Imaging is a privately held medical imaging provider serving Southern Colorado for over 30 years. Headquartered in Colorado Springs, CO, it operates 10 offices across Colorado and employs about 48 staff with 2% YoY growth. The practice specializes in radiology services delivered by fellowship-trained radiologists and uses state-of-the-art equipment. Key facts: - Industry: Hospitals and Health Care - Founded: 1978 - Headquarters: Colorado Springs, CO - Services: Comprehensive medical imaging for patients and physicians - Contact: Main phone numbers include (719) 622-4499 and (719) 785-9000 - Website: penrad.org - Locations: 10 offices in Colorado (including several in Colorado Springs and Monument)
Clinic Type
Imaging Center
Address
3050 North Circle Drive, Colorado Springs, CO 80909; 1263 Lake Plaza Drive, Colorado Springs, CO 80906; 2202 North Nevada Avenue, Colorado Springs, CO 80907; 6011 E Woodmen Rd, Colorado Springs, CO 80923; 17230 Jackson Creek Parkway, Monument, CO 80132; 4925 N Nevada Ave, Colorado Springs, CO 80918
Phone
(719) 785-9000 option 1
helpdesk@csrad.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
FAQs
Patient resources FAQs page linked on site
How can I schedule an appointment?
To request an appointment, click here or call (719) 785-9000 option 1.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye/Expected Health: Generally high ratings (e.g., 4.8/5 on major platforms) (Thousands of reviews across multiple locations (e.g., 5,073 at Sisters Grove))
- Apple Maps: 2.2/5 (48)
- Better Business Bureau (BBB) Accreditation: A+ (N/A)
Patients praise
- Efficiency and speed of appointments once checked in
- Friendly and professional staff members reported by many patients
- Convenient locations and early opening hours at some facilities
- Clear communication regarding estimated costs for some patients
Common complaints
- Long hold times and difficulties reaching the office via phone
- Scheduling issues, including appointment cancellations and long wait times for appointments
- Concerns regarding billing practices, insurance networks, and unexpected costs
- Varied staff experiences, with reports of both helpful and rude interactions
- Wait times at walk-in locations for services like X-rays
"My doctor scheduled the appointment upon my request, it was strictly optional. Penrad sent a message stating that the estimated cost would be sent prior to the appointment... I was pleased to see that it was only the cost of my copay ($45), so I kept my appointment."
— Birdeye review (Sisters Grove Pavilion)"I have only been to Penrad once and I won't be coming back. Every time I called, I was on hold for 45 minutes... There is a lack of communication and accountability."
— LocalityBiz review (Nevada Campus)"It is IMPOSSIBLE to make an appointment or speak to anyone on the phone. I have now spent 8.5 hours trying to make 2 appointments."
— MapQuest review (General)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Strategic Radiology Enters Colorado With the addition of Colorado Springs Radiologists — Sep 15, 2025
- The Gazette's Biz Blog: Sep 30, 2007 — May 2, 2026
- Colorado Springs Cardiology Heart Failure Clinic at Penrose–St. Francis Honored — Sep 15, 2025
- PARCA E-News: Web-based lung and COVID-19 imaging data management system offered free — Jun 16, 2026
- Feds send price transparency warning letters to 5 Colorado hospitals — Jul 6, 2026
Information sourced from the clinic's website as of July 10, 2026.
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Envision Radiology is a private Hospitals and Health Care provider based in Colorado Springs, Colorado, offering medical diagnostic imaging services including MRI, CT (CAT) scans, X-rays, ultrasound, fluoroscopy, bone density, and related imaging procedures. The company operates 5 offices in the United States, with its headquarters at 8610 Explorer Dr, Colorado Springs, CO 80920. Services emphasize high-quality imaging and patient care, and the centers are positioned as market leaders in quality of care and patient satisfaction. Contact: online@envisionradiology.com; phone: +1 (719) 260-6500 or 719-955-4332.
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