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About

Boone Health in Columbia, MO is a nonprofit, full-service hospital and regional referral center. It offers comprehensive primary and specialty care, with a strong focus on cardiovascular medicine, obstetrics, neurology, oncology, orthopedics, and surgical services. The organization is Magnet-recognized (nursing excellence) and has been named among Thomson Reuters' 100 Top Hospitals. Boone Health operates from its Columbia headquarters at 1600 E. Broadway and provides primary and urgent care through its network of facilities. Contact: mail@boone.health | 573-815-8000.

Clinic Type

Family Medicine

Address

1600 E. Broadway, Columbia, Missouri 65201, US

Phone

5738158000

Email

BooneHealthPR@boone.health

Opening Hours

Open hours vary by location; after-hours/weekend availability mentioned

Services Offered

  • Primary Care
  • Family Medicine
  • Convenient Care
  • Care after hours
  • Columbia primary care
  • Boone Medical Group clinics
  • Billing and Insurance price transparency

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • Ranked among the top in the nation by US News and World Report

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Boone Health Primary Care - Ashland): 4.3/5 (32 reviews)
  • Google My Business (Boone Medical Group - Central): 2.4/5 (25 reviews)
  • U.S. News & World Report (Boone Hospital Center): 3/5 (N/A)

Patients praise

  • High-quality clinical care and professionalism from many providers
  • Some doctors described as thorough, empathetic, and excellent listeners
  • Convenience of same-day or flexible scheduling for some patients
  • General reputation of the broader Boone Health system for high-quality care and patient experience awards

Common complaints

  • Rudeness or lack of compassion among some reception/office staff
  • Scheduling and administrative organization issues (e.g., incorrect addresses, appointment errors)
  • Perceived rushed appointments or lack of bedside manner in certain providers
  • Concerns over billing practices and unexpected charges

"Dr. Roach and his staff are patient, and truly care about your health. Would not go see anyone else for my family."

— Birdeye Review

"Terrible office; the staff is rude, they meet with you for rushed appointments with very little bedside manner... overbilling for every dime they can get, and continual turnover."

— Google My Business Review

"The check in receptionist... was vey uncaring and comes across very robotic and rude. No compassion at all."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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