Boone Health
Family Medicine • Columbia, MO
About
Boone Health in Columbia, MO is a nonprofit, full-service hospital and regional referral center. It offers comprehensive primary and specialty care, with a strong focus on cardiovascular medicine, obstetrics, neurology, oncology, orthopedics, and surgical services. The organization is Magnet-recognized (nursing excellence) and has been named among Thomson Reuters' 100 Top Hospitals. Boone Health operates from its Columbia headquarters at 1600 E. Broadway and provides primary and urgent care through its network of facilities. Contact: mail@boone.health | 573-815-8000.
Clinic Type
Family Medicine
Address
1600 E. Broadway, Columbia, Missouri 65201, US
Phone
5738158000
BooneHealthPR@boone.health
Opening Hours
Open hours vary by location; after-hours/weekend availability mentioned
Services Offered
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Boone Health Primary Care - Ashland): 4.3/5 (32 reviews)
- Google My Business (Boone Medical Group - Central): 2.4/5 (25 reviews)
- U.S. News & World Report (Boone Hospital Center): 3/5 (N/A)
Patients praise
- High-quality clinical care and professionalism from many providers
- Some doctors described as thorough, empathetic, and excellent listeners
- Convenience of same-day or flexible scheduling for some patients
- General reputation of the broader Boone Health system for high-quality care and patient experience awards
Common complaints
- Rudeness or lack of compassion among some reception/office staff
- Scheduling and administrative organization issues (e.g., incorrect addresses, appointment errors)
- Perceived rushed appointments or lack of bedside manner in certain providers
- Concerns over billing practices and unexpected charges
"Dr. Roach and his staff are patient, and truly care about your health. Would not go see anyone else for my family."
— Birdeye Review"Terrible office; the staff is rude, they meet with you for rushed appointments with very little bedside manner... overbilling for every dime they can get, and continual turnover."
— Google My Business Review"The check in receptionist... was vey uncaring and comes across very robotic and rude. No compassion at all."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Boone Health increasing primary care capacity to address dire need - Boone Health — Nov 11, 2025
- Boone Health’s Nifong Plaza celebrates 10th anniversary - Boone Health — Feb 25, 2026
- (LISTEN): Boone Health plans to double the number of primary care providers at Nifong Medical Plaza | Central Missouri — Mar 2, 2026
- Boone Health continues to hire primary care providers among shortage - ABC17NEWS — Oct 16, 2025
- Boone Health Nifong Primary Care Center marks 10th year anniversary | Central Missouri — Feb 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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