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About

Centerstone is a nonprofit health system based in Nashville, TN, offering mental health and addiction treatment for adults, children, families, and veterans. The organization operates multiple offices in the United States and internationally (including Puerto Rico, Colombia, and Canada) and employs about 1,899 staff with annual revenue around $23.9M. Its headquarters are in Nashville, and it operates 7 U.S. offices. For Columbia-specific information (Centerstone Columbia - Westover Plaza), details such as exact address, services offered, and contact should be checked on the Centerstone site or by contacting customer.care@centerstone.org.

Clinic Type

Mental Health

Address

832 Westover Plaza Suite 100

Phone

877-467-3123

Email

Customer.care@centerstone.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient Services
  • Addiction Recovery

Insurance & Payment

  • NHSC? (National Health Service Corps)

This facility is a member of the National Health Services Corps: NHSC.hrsa.gov

Languages Spoken

—

FAQs

Initial Appointments

There is an initial appointment line at (877) 467-3123.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Treatment Tennessee / Recovery.com aggregator: 2.8/5 (39 reviews)

Patients praise

  • Professionalism of some clinical staff
  • Quality of psychiatric care reported by some patients
  • Effectiveness of support groups and recovery specialists
  • Accessibility of the location
  • Comprehensive treatment for co-occurring disorders

Common complaints

  • Difficulty with front desk scheduling and communication
  • Perceived lack of care from some medical providers
  • Frustration with appointment availability and flexibility
  • Inconsistent medication refill procedures

"The 'older' woman at the front desk was extremely rude with attitude when telling my 17 year old she couldn't get in. Seems that there is a MAJOR issue with the front desk people."

— FindRehabCenters.org

"They do not care is an UNDERSTATEMENT! Worst healthcare facility EVER. The drs do not care about their patients. Better make sure the front desk schedules you the day before your meds run out."

— FindRehabCenters.org

"Some reviewers praise the professionalism of the clinical staff, as well as the quality of psychiatric care they receive. Some reviewers have also commended the effectiveness of the support groups they have attended."

— Treatment Tennessee

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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