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Clinic Type

Primary Care

Address

502 Broad St, Columbia, MS 39429

Phone

(601) 736-8333

Email

communications@hattiesburgclinic.com

Opening Hours

Monday - Friday 8 a.m. - 5 p.m.

Emergency Care

911 or go to your nearest emergency room

Services Offered

  • Acute Care
  • Annual Physical Exam
  • Chronic Care Management
  • Minor Procedures

Insurance & Payment

Languages Spoken

FAQs

What is primary care?

A primary care physician (PCP), also known as a family medicine doctor, internal medicine doctor or pediatrician, helps care for patients’ day-to-day medical needs and works with patients on an ongoing basis to prevent long-term illness and help patients stay healthy.

What are the hours for Hattiesburg Clinic - Columbia?

Monday - Friday 8 a.m. - 5 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 (across 368 aggregate reviews for the broader clinic system) (368)
  • WebMD (Dr. Franklin Waller): 4.5/5 (5 ratings)
  • WebMD (Dr. Tori Russell): 5.0/5 (2 ratings)

Patients praise

  • Appreciation for empathetic, caring, and thorough physician care
  • Friendly and knowledgeable front desk and nursing staff
  • Clean and welcoming office atmosphere
  • Efficient check-in and lab services for some patients

Common complaints

  • Complaints regarding administrative processes such as appointment check-in errors and communication with the business office
  • Concerns about billing practices and costs for services like scans
  • Criticism regarding medication management and prescribing practices
  • Reports of navigational difficulty within the facility

"It's more that just building a successful practice at the clinic, they really care! If your situation is anything like mine, and you need help - patience - and empathy, you're going to find it the 'Clinic on Board St'."

Patient review on LocalityBiz

"Insists on overmedicating patients who have problems with controlling medicine despite conferences and discussion."

Patient review on HelpYouAchieve (Yellow Pages)

"Great Doctor, great listener, and understanding you and your needs"

Patient review on WebMD for Dr. Tori Russell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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