Columbus, GA Mental Health Clinic
Mental Health Counseling • Columbus, GA
Clinic Type
Mental Health Counseling
Address
2301 Brookstone Centre Suite 200 Columbus, GA 31904
Phone
1-706-940-5677
info@elliementalhealth.com
Opening Hours
Mon-Thurs: 8 AM to 7 PM; Fri: 8 AM to 5 PM
Telehealth
Available
Services Offered
—
Insurance & Payment
We provide a full list of insurances accepted at this location.
Self Pay, Insurance
Languages Spoken
—
FAQs
What services does Ellie Mental Health Columbus offer?
Mental health therapy services and customized counseling to meet individual therapy needs in a comfy, judgment-free zone.
How can I schedule an appointment?
Call the Client Access Specialists to discuss preferences and schedule your first appointment with a therapist who fits your needs.
Do you accept walk-ins or only scheduled appointments?
Appointment scheduling is recommended to match you with the right therapist.
What are the clinic hours?
Mon-Thurs: 8 AM to 7 PM; Fri: 8 AM to 5 PM.
What payment methods are accepted?
Self pay and insurance plans listed under insurances accepted.
Which insurances are accepted?
Aetna, Ambetter, Blue Cross Blue Shield, CareSource (Commercial), Carelon, Cigna/EverNorth, Medicare, Optum/United Healthcare, Self Pay, Tri-Care, Veteran Affairs Health Benefits (VA).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.5/5 (395)
- Birdeye/Google: 4.7/5 (597)
- TrustReviewers.com: 4.2/5 (31)
Patients praise
- Helpful and personable providers who listen to patient concerns
- Effective treatment and improvement in mental well-being for many patients
- Accessible appointments and convenient scheduling options
- Compassionate and caring approach from some staff members
Common complaints
- Billing issues and unexpected fees, particularly for missed appointments
- Inconsistent communication and difficulty reaching staff or getting return calls
- Concerns about professionalism and staff courtesy
- Dissatisfaction with administrative policies or feeling like a "paycheck" rather than a patient
"The psychiatrist I see is very personable and professional. She is empathetic and looks at many factors that impact my mood... Her staff are helpful."
— Reviewer on LocalityBiz"The customer service was inadequate, they care more about billing you than making sure your appointment is scheduled correctly."
— Reviewer on LocalityBiz"Poor, unethical, quality of patient care. From the office manager... who never returns calls, to the staff... Calls go unreturned."
— Reviewer on TrustReviewers.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Courtney Jones, MSN, PMHNP - Nurse Practitioner in Georgia - LifeStance Health — Jan 30, 2026
- Piedmont Columbus Regional Pushes for more mental health treatment options - AOL — Apr 9, 2026
- New Columbus 30‑bed behavioral unit aims to reduce jail backlog — Mar 1, 2026
- New contract with New Horizon Behavioral Health includes 24/7 access, virtual consultations - Behavioral Healthcare Network — Apr 23, 2026
- Rivertown Psychiatry: A New Way to Access Mental Health Services in Coweta | West Georgia Spotlight | times-herald.com — Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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