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About

Orthopedic One is a private orthopedic care provider based in Columbus, Ohio, with more than 9 locations across central Ohio. They offer comprehensive orthopedic services for injuries and conditions ranging from minor fractures to complex joint and muscle pain, staffed by around 70 general and fellowship-trained physicians. Services include on-site imaging and therapy, physical therapy, and a patient portal with online bill pay. They emphasize convenient access with no referral required to see specialists. Headquarters: Upper Arlington, OH; founded in 2004. Main contact: 614-545-7900.

Clinic Type

Orthopedics

Address

4605 Sawmill Rd, Upper Arlington, OH 43220, US

Phone

614-545-7900

Email

rclark@orthopedicone.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General orthopedics
  • Orthopedic surgery
  • Sports medicine
  • Non-operative musculoskeletal care
  • Imaging services
  • Therapy services
  • Durable Medical Equipment (DME)
  • IMEs
  • Orthopedic specialty care
  • Massage therapy
  • Physical therapy
  • Orthopedic residency programs
  • Sport PT residency program

Team

  • Orthopedic ONE team, Multiple experts; largest physician-owned orthopedic surgery practice in Ohio — General and fellowship trained orthopedic experts

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Castle Connolly Top Docs – #1 in Ohio and #3 in the Nation for Orthopedics
  • Columbus’ Best of Business – Orthopedic/Sports Medicine and Physical Therapy
  • CBUS Top Pick for Orthopedics

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.0 out of 5 stars (33 reviews)
  • Medicai (aggregated): 4.8 out of 5 stars (919 reviews (aggregated from various platforms))

Patients praise

  • High praise for the clinical outcomes, particularly regarding surgical success and effective post-operative protocols (e.g., non-narcotic recovery plans)
  • Patients frequently commend specific physicians and staff for being professional, knowledgeable, compassionate, and attentive
  • Appreciation for comprehensive pre- and post-surgery information and physical therapy services

Common complaints

  • Billing disputes, including unexpected charges, confusion over insurance coverage, and complaints about billing staff
  • Dissatisfaction with physician communication and perceived lack of thoroughness or empathy in some cases
  • Reports of long wait times and poor administrative experiences at certain locations

"I can’t thank Dr. Smidt and Orthopedic ONE enough not only for my surgery or process but also for making me feel as if I’m the only patient they have. I didn’t feel rushed when I went for appointments, I felt as if he actually listened and put my best interest first."

Orthopedic One Patient Story (Shantey Dyson)

"This is the spirit airlines of orthopedic practices. I went in for a consult and was hit with a $125 bill afterwards because I was given toe spacers that were $12 each... resulting in a nearly $50 additional charge that I wasn't warned about."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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