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Clinic Type

Urgent Care

Address

—

Phone

614-293-8333

Email

webmaster@osumc.edu

Opening Hours

Schedule an appointment or walk in 7 days a week

Telehealth

Telehealth Express Care Video appointments available

Emergency Care

If experiencing a serious or life-threatening illness or injury, go to the nearest Emergency Department or call 911

Services Offered

  • Urgent Care
  • Express Care
  • Telehealth Express Care
  • Advanced Urgent Care
  • Orthopedic Urgent Care
  • Behavioral Health Urgent Care
  • Heart Express Care

Insurance & Payment

—

Visit billed at Urgent Care rate, Visit billed at Specialist rate (Advanced Urgent Care, Orthopedic Urgent Care, Behavioral Health Urgent Care, Heart Express Care)

Languages Spoken

—

Pricing

  • Urgent Care visit billed at primary care rate; Advanced Urgent Care visit billed at specialist rate; Orthopedic Urgent Care visit billed at specialist rate; Behavioral Health Urgent Care visit billed at specialist rate; Heart Express Care visit billed at specialist rate

FAQs

What is urgent care and Express Care?

Urgent care is for conditions needing urgent attention but not serious enough for the emergency department. Express care is for common, less-urgent conditions and is by appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UrgentCareMap: 4.2/5 (145 reviews) (145)
  • Yelp: 2.5/5 (8)

Patients praise

  • Clean facilities
  • Polite and helpful staff/providers in many cases
  • Efficient check-in process at certain locations
  • Ease of access to advanced diagnostics and integration with the broader Wexner Medical Center network

Common complaints

  • Long and unpredictable wait times, especially for those with appointments
  • Perceived lack of communication regarding wait times and delays
  • Staff interactions perceived as condescending or unhelpful in some instances
  • Concerns regarding patient privacy due to thin walls
  • Confusion or dissatisfaction regarding the priority given to walk-in patients versus those with scheduled appointments

"No communication from the front desk when wait times go from an estimated 10-15 minutes to over 90 minutes... there’s no excuse for abandoning the front desk and shrugging your shoulders at patients who have waited 90 minutes past their appointment time."

— LocalityBiz review

"I had a 12:30 appointment. They put me in a room quickly but then I sat in the room for 1 hour and 15 minutes. When I commented about my appointment time, I was told appointments don’t matter. They take patients as they arrive."

— LocalityBiz review

"Couldn’t be more satisfied with the care I received from OSU UC - Dublin. From the moment I walked in I was greeted by multiple persons, directed to the areas I needed and checked in efficiently. The staff in UC area were just as amazing - they listened to my concerns and seemed to genuinely care about helping."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingSince 2010

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