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About

Pacific Clinics is California’s largest community-based provider of behavioral and mental health services. A nonprofit founded in 1926 and headquartered in Arcadia, it delivers comprehensive care across multiple programs, including: - Behavioral health and mental health services - Substance use disorder treatment - Prevention, early intervention, and family resource support - Peer support, rehabilitation, and intensive community-based services - Neurodevelopmental services (e.g., for children) - Military family support and individualized complex care Key facts: - Industry: Mental Health Care; Type: Nonprofit - Headquarters: Arcadia, CA; founded 1926 - Workforce: ~938 employees - Revenue: ~$2.2M annually - Locations: 3 offices in California (Arcadia area) - Contact: main numbers provided on site; main homepage pacificclinics.org If you’re researching California’s leading behavioral health providers, Pacific Clinics offers a broad spectrum of integrated services aimed at individuals, families, and communities, with a focus on accessible, community-based care.

Clinic Type

Behavioral Health

Address

800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States

Phone

877-722-2737

Email

lacey.castellese@pacificclinics.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health care
  • Social services
  • Early education and childcare (Head Start)
  • Adoption services
  • Workforce training and education programs
  • School-based intervention and SEL programs
  • Mobile crisis services
  • Substance use disorder treatment
  • Intensive community-based wraparound services
  • Placement and family support services
  • Education programs for students and adults
  • Preventive and early intervention services

Team

  • Pacific Clinics Leadership/Executive Team — Organization leadership

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com and similar aggregator sites: General ratings for various Pacific Clinics locations typically range from 3.0 to 3.7 out of 5 stars on aggregate platforms (Typically based on a low number of reviews (e.g., 3 to 20 reviews per location))

Patients praise

  • Helpful and friendly staff in some locations
  • Commitment to evidence-based and strength-based treatment approaches
  • Comprehensive range of services including wraparound and mobile mental health clinics
  • Support for underserved and low-income populations

Common complaints

  • Difficulties with scheduling appointments and long wait times
  • Concerns regarding lack of follow-through from office staff and clinicians
  • Issues with medication management, including communication and fulfillment delays
  • Inconsistencies in quality of care and therapist turnover

"The office staff does not follow through as promised I have been calling for about 6 weeks for a family member to be scheduled... Very disappointing and unprofessional."

— LocalityBiz (Review of Santa Fe Springs location)

"The staff is helpful and friendly and will accommodate your needs. My doctor is very pleasant to work with and really does care about her patients."

— Yelp (Review of Pasadena location)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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