Pacific Clinics
Behavioral Health • Concord, CA • Since 1926
About
Pacific Clinics is California’s largest community-based provider of behavioral and mental health services. A nonprofit founded in 1926 and headquartered in Arcadia, it delivers comprehensive care across multiple programs, including: - Behavioral health and mental health services - Substance use disorder treatment - Prevention, early intervention, and family resource support - Peer support, rehabilitation, and intensive community-based services - Neurodevelopmental services (e.g., for children) - Military family support and individualized complex care Key facts: - Industry: Mental Health Care; Type: Nonprofit - Headquarters: Arcadia, CA; founded 1926 - Workforce: ~938 employees - Revenue: ~$2.2M annually - Locations: 3 offices in California (Arcadia area) - Contact: main numbers provided on site; main homepage pacificclinics.org If you’re researching California’s leading behavioral health providers, Pacific Clinics offers a broad spectrum of integrated services aimed at individuals, families, and communities, with a focus on accessible, community-based care.
Clinic Type
Behavioral Health
Address
800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States
Phone
877-722-2737
lacey.castellese@pacificclinics.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com and similar aggregator sites: General ratings for various Pacific Clinics locations typically range from 3.0 to 3.7 out of 5 stars on aggregate platforms (Typically based on a low number of reviews (e.g., 3 to 20 reviews per location))
Patients praise
- Helpful and friendly staff in some locations
- Commitment to evidence-based and strength-based treatment approaches
- Comprehensive range of services including wraparound and mobile mental health clinics
- Support for underserved and low-income populations
Common complaints
- Difficulties with scheduling appointments and long wait times
- Concerns regarding lack of follow-through from office staff and clinicians
- Issues with medication management, including communication and fulfillment delays
- Inconsistencies in quality of care and therapist turnover
"The office staff does not follow through as promised I have been calling for about 6 weeks for a family member to be scheduled... Very disappointing and unprofessional."
— LocalityBiz (Review of Santa Fe Springs location)"The staff is helpful and friendly and will accommodate your needs. My doctor is very pleasant to work with and really does care about her patients."
— Yelp (Review of Pasadena location)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Careers Home — Dec 15, 2025
- Pacific Clinics Earns Prestigious COA Accreditation - Pacific Clinics — Mar 30, 2026
- Health Leaders Urge Gov. Newsom To Restore Funding For Mobile Crisis Intervention - CLAYCORD.com — May 22, 2026
- Pacific Clinics hiring Crisis Clinician I in Fairfield, CA | LinkedIn — Jul 10, 2026
- Program Spotlight: Simple Steps Counseling - Pacific Clinics — Dec 18, 2025
Information sourced from the clinic's website as of July 10, 2026.
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