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About

APDerm Concord is part of APDerm, a private medical practice of board-certified dermatologists offering medical, cosmetic, and surgical dermatology. The Concord, NH location is one of three U.S. offices (HQ in Acton, MA; others in Acton and Weymouth/Concord). APDerm accepts most insurance plans and provides appointment scheduling. The company was founded in 1992, is privately held, and operates with multiple staff across its locations. If you’re looking specifically for a dermatologist in Concord, APDerm Canine: dermatology services at the Concord, NH office. For precise provider availability, scheduling, and accepted insurance, contact the Concord office or visit apderm.com.

Clinic Type

Dermatology

Address

2 Pillsbury Street, Suite 501, Concord, NH 03301

Phone

(603) 228-XXXX

Email

Opening Hours

Monday: 8:00 – 5:00; Tuesday: 7:00 – 5:00; Wednesday: 8:00 – 5:00; Thursday: 7:00 – 5:00; Friday: 7:00 – 5:00; Saturday: CLOSED; Sunday: CLOSED

Services Offered

  • Dermatology
  • Medical Dermatology
  • Surgical Dermatology
  • Cosmetic Dermatology
  • Dermatopathology
  • Mohs Surgery
  • Phototherapy
  • XTRAC
  • PDT (Photodynamic Therapy)
  • Patch testing/dermatitis

Technology & Equipment

  • Mohs micrographic surgery
  • Phototherapy (PDT)
  • XTRAC
  • Dermatopathology services

Team

  • Alexandra Charos, MD, PhD — MD, PhD – Board-Certified Dermatologist
  • Donald J. Grande, MD, FACMS (Board Certified Micrographic Surgeon) — MD – FACMS
  • Peter Jenkin, MD — MD – Board-Certified Dermatologist
  • Shayna C. Rivard, MD, FAAD — MD, FAAD – Fellowship-Trained Mohs Micrographic Surgeon
  • Brandon McDuffie, Physician Assistant — PA-C

Insurance & Payment

Accepting new patients; accepts nearly all insurance plans

Credit Card, Debit Card, Online bill pay, CareCredit (typical for medical offices; verify)

Languages Spoken

  • English

Current Offers

New patient offer

FAQs

Do you accept new patients?

Yes, accepting new patients.

What treatments are offered?

Mohs surgery, phototherapy, XTRAC, PDT, cosmetic and medical dermatology.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local (for APDerm Concord, NH): 1.0/5.0 (on specific platforms for the NH location) (Not explicitly aggregated)
  • Yelp: Mixed reviews (contextually low/mixed for Concord, NH) (40 reviews (Note: often conflated with other locations))

Patients praise

  • High ratings for individual providers in some cases (e.g., bedside manner)
  • Some reports of friendly and professional staff at other locations (often conflated in reviews)

Common complaints

  • Difficulties with phone communication and reaching live staff
  • Automated answering service issues
  • Long wait times for appointments
  • Negative experiences with scheduling systems and loss of patient information
  • Dissatisfaction with the brevity of consultations

"These are not real people at this office- they refuse to talk to you and they cut you off when you call them. There is no one at this office- it is only an automated answering service."

Yahoo Local Review for Concord, NH office

"The appointment scheduling system is a horrible mess with plenty of technical problems, so it's no wonder patient information gets lost all the time."

Yelp Review for Concord, NH office

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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