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About

Contra Costa Health Services is a California government agency based in Martinez, providing direct healthcare (including Medi-Cal services) and promoting public health for Contra Costa County residents. It operates as an integrated system focusing on health care, community health improvement, and environmental protection, with a mission to care for and improve the health of all residents—especially the most vulnerable. Website: cchealth.org.

Clinic Type

Family Medicine (multi-location group)

Address

Building 1 3052 Willow Pass Road Concord, CA 94519; Building 2 3024 Willow Pass Road Concord, CA 94519

Phone

925-681-4100

Email

publicinfo@cchealth.org

Opening Hours

Appointment Only Monday - Friday; Hours Tuesdays 5:15 p.m. - 8:15 p.m.

Services Offered

  • Adult & Family Medicine
  • Family Practice
  • AIDS infectious

Insurance & Payment

  • CHDP
  • CCHP Medi-Cal
  • CCHP
  • Healthy Families
  • Basic Health Care

Languages Spoken

  • English
  • non-English speaking patients (references to Asian, Lao, Afghani, Vietnamese, Russian)
  • Asian languages (unspecified)
  • Lao
  • Afghani
  • Vietnamese
  • Russian

FAQs

What services does Concord Health Center provide?

Provides routine and preventive health care service focusing on the whole person. Special family practice clinics have been established for some non-English speaking patients: Asian, Lao, Afghani, Vietnamese, Russian.

To make an appointment, how can I reach the clinic?

To make an appointment, please call 925-608-5350. Some drop-ins may be seen if the clinic isn't full.

Do they provide language interpretation services?

We are committed to providing equal access to care regardless of the language you speak. We provide face to face or over the phone interpretation services for a variety of languages. When making an appointment please inform the appointment clerk of your needs for an interpreter.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Concord Health Center): 19 reviews (overall rating not shown in snippet) (19 reviews)
  • Apple Maps (Concord Health Center): 2.1
  • WebMD (Concord Health Center): 1 rating with 1 review (1 review)
  • urgentcaremap.health (Concord Health Center Building 2): 3.8 (12 reviews)

Patients praise

  • Some clinicians/staff described as helpful, kind, attentive, and supportive
  • Quick/efficient visits and professional care mentioned

Common complaints

  • Front desk/receptionist behavior described as rude or unfriendly
  • Long waits/delays and difficulty reaching staff by phone
  • Appointment scheduling/administrative issues (being told to reschedule, late/no confirmation), and issues with records/communication
  • Some negative clinical concerns reported (e.g., perceived poor work quality, dismissive assessment)

"“The receptionist's in building 2 are some of the rudest people I have ever met …”"

— Yelp review snippet for Concord Health Center

"“Went for mental health appointment. Was told it would be at Building 2. Waited 20 minutes … told to go to Suite B at Building 1 instead … wasted almost an hour for nothing.”"

— localitybiz.com review snippet for Concord Health Center

"“I visited the Concord Health Center today … She went above and beyond to be kind, attentive, and supportive.”"

— WebMD practice review snippet

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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