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About

Concord Primary Care is part of the Dartmouth Health system, including Dartmouth–Hitchcock Medical Center (DHMC). DHMC is a nonprofit flagship hospital based in Lebanon, NH, and the primary tertiary-care center serving northern New England. It operates under the Dartmouth Health umbrella, provides extensive primary and specialty services through affiliated clinics (including Concord and other locations), and includes New Hampshire’s only Level I Trauma Center and air ambulance.

Clinic Type

Family Medicine

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-800-653-0776

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Team

  • Concord Primary Care (Dartmouth Hitchcock Clinics) — Primary care clinic team (Family Medicine and Internal Medicine)

Insurance & Payment

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Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Pediatrics): 4.2/5 stars (21 reviews)

Patients praise

  • highly regarded individual practitioners and pediatric care providers
  • caring and accommodating staff interactions reported by some patients
  • successful surgical outcomes mentioned in orthopaedics

Common complaints

  • instances of poor staff communication or unprofessionalism
  • concerns about medical advice provided by nursing staff
  • perceived focus on prescribing pain medication over treating root causes

"I have used this office for my daughter and son, I have never had such a thorough and helpful PCP. Both of my children see Caitlyn Robator."

— Yelp

"I had a situation where my niece broke her foot. I called here to get some information... instead of the receptionist being kind she informed me 'you do what you need to do' and hung up on me."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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