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About

Summary: Concord Primary Care is part of the Dartmouth Health system, including Dartmouth–Hitchcock Medical Center (DHMC). DHMC is a nonprofit flagship hospital based in Lebanon, NH, and the primary tertiary-care center serving northern New England. It operates under the Dartmouth Health umbrella, provides extensive primary and specialty services through affiliated clinics (including Concord and other locations), and includes New Hampshire’s only Level I Trauma Center and air ambulance. If you’re seeking Concord-area primary care under Dartmouth–Hitchcock, you’ll find affiliated practices in the region connected to DHMC’s network and referral system.

Clinic Type

Internal Medicine

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-800-653-0776

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Internal Medicine
  • Family Medicine
  • Preventive medicine
  • Chronic disease management
  • Urgent care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Pediatrics): 4.2/5 (21 reviews)
  • Yelp (DHMC): 2.1/5 (160 reviews)
  • Birdeye (DHMC): Not explicitly stated (low sentiment expressed) (737 reviews)

Patients praise

  • Thorough and helpful primary care providers
  • Caring and accommodating staff interactions

Common complaints

  • Administrative issues including appointment cancellations and lack of notification
  • Concerns regarding staff communication and medical advice accuracy
  • Difficulties with referrals and responses to medical requests

"I have never had such a thorough and helpful PCP. Both of my children see Caitlyn Robator. Sick days are a breeze."

Yelp (Dartmouth-Hitchcock Concord)

"Totally disappointed by a singular staff member. Our first time bringing our child to DHCC...this NURSE told us it was an allergic reaction and to give our 19 m/o childrens benadryl. Luckily my wife looked up childrens benadryl and you are not supposed to give it to children under 6..."

Birdeye (Dartmouth Hitchcock Clinics Concord Pediatrics)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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