Novant Health Psychiatry
Mental Health • Concord, NC
About
Novant Health Psychiatry – Concord in Concord, NC offers psychiatry, counseling, and behavioral health services for people of all ages. The clinic provides individual therapy, child psychology services, and outpatient counseling focused on managing stress, emotional problems, and improving relationships. Care begins with a careful assessment by a provider to develop a personalized treatment plan.
Clinic Type
Mental Health
Address
Novant Health Psychiatry – Concord, off U.S. Highway 601 in Concord
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com (Atrium Health Behavioral Health): 3.05/5 (73)
- Birdeye (Concord Behavioral Health, LLC): 3.0/5 (29)
- WebMD (Dr. William Lay): 2.0/5 (13 ratings (with 3 written reviews))
- Vitals (Dr. James C. Pryor): 2.3/5 (6 ratings (with 2 written reviews))
Patients praise
- Some individual providers are reported to be professional and caring by certain patients
- Access to mental health services for conditions like anxiety, depression, and mood disorders
Common complaints
- Difficulties with administrative tasks and communication, such as long hold times, unreturned messages, and difficulty scheduling appointments
- Concerns regarding unprofessional behavior, lack of compassion, or condescending attitudes from certain providers
- Issues with billing practices, including mandatory credit card policies and unexpected fees
- Concerns about medical care continuity, including abrupt dismissals from practices and challenges with prescription refills
"This office is entirely too busy to offer compassionate care. Save your time and find a different office/doctor for your child. Treated like a number and not a human."
— Rehab.com review for Atrium Health Behavioral Health"I literally have been seeing the same doctor for 4 years and in spite of the reviews things were fine until the last year. I messaged my doctor on MyChart, which seems to be the only way I can get a hold of someone to make an appointment, my messages went unanswered for months."
— LocalityBiz review for Novant Health Psychiatry"It is unacceptable that patients, particularly those receiving psychiatric care and who are insured, are required to jump through hoops just to obtain basic support for appointment or billing issues."
— LocalityBiz review for LifeStance Therapists & PsychiatristsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Therapy & Psychiatry in Concord, NH - 70 Commercial St — Jun 25, 2026
- Team of Mental Health Providers in Concord, NH Compass of Hope — Apr 12, 2026
- Elena Morrison, MS, LCMHC - LifeStance Health — May 27, 2026
- Karissa Ulrich, MSN, PMHNP-BC - Nurse Practitioner in New Hampshire - LifeStance Health — Oct 11, 2025
- Counseling and Psychiatry Services - Eliot Community Human ... — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Concord
LifeStance Health in Concord, NC is a full-service mental health clinic at 925 Bradley St offering psychiatry, therapy, psychology, and related behavioral health services. The clinic provides in-person and online appointments for children, adolescents, adults, and seniors, with services including individual therapy, family therapy, group therapy, couples therapy, medication management, autism testing, and psychological testing. All services are delivered by licensed North Carolina clinicians.
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