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About

Summary: - Contra Costa Health Services (CCHS) is a government health agency serving Contra Costa County, headquartered in Martinez, CA, with direct healthcare for Medi-Cal patients and broader public health initiatives for all residents. - Mission and scope: Integrated system delivering healthcare, community health improvement, and environmental protection; aims to anticipate and meet community health needs with emphasis on vulnerable populations. - Services relevant to prenatal care: As part of its health services, CCHS provides direct healthcare and public health programs in Contra Costa County, which typically include maternal, infant, and prenatal care through county health services and affiliated clinics (exact prenatal programs are not detailed on the page). - Quick facts: Industry – Hospitals and Health Care; Type – Government Agency; Homepage – cchealth.org; Headquarters – Martinez, United States. - Notable context: The agency emphasizes preparedness, collaboration with partners, and a focus on improving health outcomes for all county residents. If you’re specifically seeking prenatal care guidance in Concord, you may want to check CCHS’ maternal health programs or contact their clinics via cchealth.org for prenatal care services, appointment information, and eligibility for Medi-Cal.

Clinic Type

Prenatal Care

Address

Contra Costa County (serves all of Contra Costa County)

Phone

1-800-696-9644

Email

publicinfo@cchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Prenatal care guidance
  • short-term case management
  • long-term case management
  • home visits (up to three)
  • education and resources
  • assistance accessing health coverage and health care
  • referrals to prenatal providers
  • parenting education and support
  • referral/self-referral
  • in-home support
  • bilingual (English and Spanish) services
  • free services

Team

  • Community Health Worker Specialists (CHWS), CHWS team providing services — Team

Insurance & Payment

—

Free services, No information on insurance payments

Languages Spoken

  • English
  • Spanish

FAQs

Who can refer to Prenatal Care Guidance?

Pregnant women can be referred by their prenatal care or Healthy Start Program provider. Pregnant women can also self-refer.

How can pregnant women be referred to Prenatal Care Guidance (PCG)?

Pregnant women can be referred by their prenatal care or Healthy Start Program provider. Pregnant women can also self-refer by calling 1-800-696-9644 or completing the FMCH Referral Form.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz and similar local business review platforms: Reviews are polarized with a mix of high praise (5 stars) and strong dissatisfaction (1 star), common on public review aggregators for the Concord Health Center location. (Multiple reviews available across local business directory sites, though an exact total count is not provided.)

Patients praise

  • Some patients report positive experiences with individual doctors and medical staff who were described as professional, thorough, and helpful
  • Some patients appreciated the quality of care provided by specific medical professionals

Common complaints

  • Significant delays in appointments and long wait times
  • Reports of rude or dismissive staff and medical personnel
  • Communication issues including difficulty reaching the clinic by phone and issues with appointment scheduling/cancellations
  • Systemic concerns regarding Contra Costa Health Plan's handling of medical grievances and patient care as identified in state audits

"The doctors are meant to serve patients and listen to their problems and concerns, not yell at them and cut them off whenever they feel like it."

— Patient review, LocalityBiz

"The nurses and staff have always provided me with great customer service. I appreciate that so much. Dr. Was very through and explained all opinions."

— Patient review, LocalityBiz

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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