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About

Planned Parenthood Northern California (PPNorCal) provides comprehensive reproductive health care in Concord and 17 other California centers. Services include birth control, STI testing and treatment, abortion (in-clinic), pregnancy testing and counseling, prenatal care, cancer screenings, PrEP/nPEP for HIV prevention, vasectomy, gender-affirming care, and LGBTQ+ health services. They offer same-day appointments, affordable care regardless of income or immigration status, and patient-centered support from experienced medical staff. PPNorCal is a nonprofit, equal-opportunity employer with 20 Northern California counties covered and locations across 19 U.S. offices. If you’re seeking birth control, STD testing, or abortion services near Concord, PP NorCal is a local option.

Clinic Type

Sexual Health Clinics

Address

2185 Pacheco Street, Concord, CA 94520, USA (Concord Health Center)

Phone

Not provided in extracted text

Email

media.office@ppfa.org

Opening Hours

See online appointment schedule; typical clinic hours including weekday evenings and some Saturdays; exact hours vary by day

Telehealth

Available

Emergency Care

Not specified

Services Offered

  • Birth Control
  • STD Testing
  • Abortion
  • Birth control prescriptions at health center
  • Telehealth
  • In-person appointments
  • STI/HIV screenings
  • Annual wellness exams
  • Sexual health education
  • Sexual and reproductive health counseling

Technology & Equipment

  • Telehealth
  • In-person visits
  • Online appointment scheduling
  • Prescription fulfillment at health center

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Anthem Blue Cross Blue Shield of California
  • Contra Costa Health Plan
  • Oscar Health Plan of California
  • Partnership Health Plan of CA

Most health insurance plans cover prescription birth control, annual wellness exams, and STI/HIV screenings with no copay. Availability may vary by plan and location.

Financing available via insured plans and government programs, State funding eligibility mentioned; ability to get affordable coverage described, Major Credit/Debit Cards

Financing: State funding availability described; plans to help with affordable coverage

Languages Spoken

  • English
  • Spanish
  • Other likely due to location (not explicitly stated)

Pricing

  • Pricing/insurance information are estimates and subject to change.

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

Commitments

  • We will never turn you away if you can’t pay; you may qualify for state funding

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Planned Parenthood Concord Health Center (general clinic profile): 3.7 out of 5 stars (aggregate referenced in source) (492 reviews (source aggregated total))

Patients praise

  • Professional, supportive, and knowledgeable medical staff (nurses and doctors)
  • Patients feeling safe, cared for, and not judged during exams
  • Clear and thorough communication regarding treatments and options
  • Effective and accessible services for birth control, STD testing, and general reproductive care
  • Accommodating of uninsured patients and those requiring financial assistance

Common complaints

  • Long wait times
  • Inconsistent front desk service and communication
  • Issues with administrative processes, such as insurance handling and scheduling errors
  • Occasional reports of perceived dismissiveness or lack of professionalism from specific staff members

"I’ve been here multiple times, and have always had an amazing experience with the nurses and doctors... I felt very understood and supported during each visit. All my questions were answered and explained thoroughly, and they never made me feel uncomfortable or judged."

Patient review (Planned Parenthood Concord Health Center)

"My only issue is the wait time... sometimes they only have 1 doctor and a nurse or 2, so when they’re short-staffed, it’s effin ridiculous. I think my longest trip here was 4 hrs! Just for a depo shot! Ridonkulous…Otherwise, love this location!"

Patient review (Planned Parenthood Concord)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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