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About

- The Dartmouth–Hitchcock Medical Center (DHMC) is the flagship campus of Dartmouth Health, NH’s only academic medical center, based in Lebanon and serving northern New England. - DHMC offers comprehensive shoulder, elbow, and sports medicine services across its network, including clinics in Concord (Dartmouth Hitchcock Clinics in Concord) as part of the DHMC/Clincs system. - Key features include: - Multidisciplinary care for shoulder and elbow conditions (injuries, musculoskeletal disorders, and sports-related issues). - Access to academic resources through Geisel School of Medicine and related Dartmouth Health research programs. - Collaboration across primary, specialty, and subspecialty services, with access to advanced imaging, rehabilitation, and surgical options. - Concord-area clinic presence as part of the DHMC and Clinics network, providing local access to shoulder and sports medicine expertise. - Quick contact: main lines and clinic information available via the Dartmouth Hitchcock website for appointment scheduling and referrals.

Clinic Type

Sports Medicine

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-603-629-8110

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Shoulder and elbow specialty care
  • Sports medicine
  • Arthroscopic surgery
  • Open surgery
  • Joint replacement
  • Cartilage restoration
  • Complex ligament reconstruction
  • Tendon repair
  • Revision surgery
  • Orthobiologics and regenerative medicine
  • Platelet-rich plasma (PRP) injections
  • Fracture care (surgical and non-surgical)
  • Ultrasound-guided injections and interventions
  • Sports concussion management

Technology & Equipment

  • arthroscopic equipment
  • ultrasound-guided procedures
  • platelet-rich plasma
  • regenerative medicine technologies

Team

  • Division Chief: Daniel C. Austin, MD, MS — Division Chief

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Health / Press Ganey: 5/5 stars (aggregated) (29 reviews for Dr. John-Erik Bell)

Patients praise

  • High patient trust in surgical skills and expertise
  • Physicians praised for taking time to listen and explain options clearly
  • Compassionate and professional bedside manner from specific surgeons
  • Successful outcomes for complex shoulder and elbow procedures

Common complaints

  • Rudeness and poor hospitality from administrative/reception staff
  • Difficulties with phone scheduling and communication
  • Perception of prioritizing painkillers over treating root causes
  • Frustration with scheduling/long wait times for procedures like MRIs

"He and his team did spectacular work rebuilding my son’s elbow. Even after the surgery, Dr Austin took me into one of the side surgical rooms to show me details of the surgery on a white board."

— WebMD patient review for Dr. Daniel Austin

"Dr. Moran was very through, rendered a diagnosis quickly and clearly, made a referral for both of my issues, shoulder and elbow, and was sincerely interested in how I developed my injury and how to treat it."

— LocalityBiz patient review for Dr. Douglas J. Moran

"I called here to get some information in regards to how to go about the treatment for her. And instead of the receptionist being kind she informed me “you do what you need to do” and hung up on me."

— LocalityBiz patient review for Dartmouth Hitchcock Clinics Concord (Orthopaedics)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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