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Walk-In Urgent Care Center in Concord, NH provides prompt, convenient access to medical care for minor illnesses and injuries without an appointment. Located off I-93 in the Corporate Center at Horseshoe Pond, the center offers pediatric and adult care and can transfer patients to Concord Hospital Emergency Department if higher-level care is needed. Patients can access their electronic health records through My Patient Connect.

Clinic Type

Urgent Care

Address

Walk-In Urgent Care Center, off I-93, Corporate Center at Horseshoe Pond, Concord, NH

Phone

800-242-6365

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Available through transfer to Concord Hospital Emergency Department

Services Offered

  • Urgent care
  • Walk-In Urgent Care Center
  • Emergency Department (via transfer)
  • Electronic Health Records (My Patient Connect)
  • Emergency consults (in-house)
  • Pediatric/adult care for minor illnesses and injuries

Technology & Equipment

  • One sophisticated electronic health record system (My Patient Connect)
  • Direct transfer capability to Concord Hospital Emergency Department

Team

  • Not specified, Physician assistants; board-certified or board-eligible emergency medicine physician available for real-time consultation — Staffing

Insurance & Payment

—

Languages Spoken

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FAQs

What should I do if I have chest pain or symptoms of a medical emergency?

The Walk-In Urgent Care Center is not an emergency department. Call 911 or go to the closest emergency department immediately.

What is the Walk-In Urgent Care Center?

A walk-in urgent care center for prompt, convenient access to medical care for minor illnesses or injuries without an appointment.

Where is the center located?

Off I-93 Concord, NH, in the Corporate Center at Horseshoe Pond.

Is an appointment needed?

No appointment is needed to be seen at the Walk-In Urgent Care Center.

Is this an emergency department?

No. It is not an emergency department.

What should I do if I have a medical emergency?

Call 911 or go to the closest emergency department immediately.

Can patients view their electronic medical records online?

My Patient Connect allows secure 24/7 access to the electronic medical record for patients 18+; parents can access a child’s record if under 12. This portal is not available to patients aged 12-17.

Can providers transfer care to the Emergency Department if higher level of care is needed?

Yes, one sophisticated electronic health record system allows seamless transfer of care to the Concord Hospital Emergency Department.

Who provides care at the Walk-In Urgent Care Center?

One-on-one care from experienced providers; a physician assistant is always on site and a board-certified/board-eligible emergency medicine physician is available for real-time consultation.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (Concord Hospital Walk-In Urgent Care): 3.1 stars (Google) (71 reviews)
  • Yelp (ConvenientMD): ~2.9 - 3.0 stars (Yelp) (~50-60 reviews)

Patients praise

  • Professional and caring individual staff members reported by some patients
  • Convenience of walk-in services for non-emergency conditions
  • Clean and well-maintained facilities
  • Ability to schedule or book times to reduce potential wait times (ConvenientMD)

Common complaints

  • Long wait times and procedural delays
  • Concerns regarding billing practices and high facility fees
  • Reports of unprofessional staff or perceived lack of empathy
  • Dissatisfaction with diagnostic accuracy or treatment efficacy
  • Frustration with communication and follow-up care processes

"Nothing urgent about this place. 3.5 hours and still waiting. Two hours waiting to get triaged then another hour to be called back in."

— Concord Hospital Walk-In Urgent Care Center Review

"You can schedule a time to be seen -- it's not an appointment, but helps them spread out the traffic and limits your wait time."

— ConvenientMD Urgent Care - Concord Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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