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About

Summary: - The Memorial Hermann Medical Plaza, L.P. is a medical practices entity in Houston, TX, associated with NewStart, a weight loss program offering information, treatment, and support for obesity. - NewStart provides a range of services including surgical procedures, medical weight loss, nutrition counseling, and support programs. - The organization is headquartered in Houston, founded in 2003, and appears to operate primarily as a weight loss and obesity management program under the Memorial Hermann umbrella. - Contact options include multiple phone numbers; the page lists NewStart as the weight loss program linked to Memorial Hermann Medical Plaza, L.P. Note: The provided page does not explicitly mention The Woodlands or Conroe locations. If you’re specifically looking for NewStart Weight Loss Surgery Center in The Woodlands or Conroe, you may want to search Memorial Hermann’s site or contact the listed numbers for location-specific details.

Clinic Type

Bariatric Medicine

Address

Memorial Hermann The Woodlands Medical Center, The Woodlands, TX

Phone

(713) 897-5994

Email

DigitalSupport@memorialhermann.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Level II trauma center

Services Offered

  • Weight loss surgery
  • Bariatric surgery program
  • Medical Weight Management
  • Revisions and Reversals
  • Duodenal Switch
  • Gastric Bypass
  • Gastric Sleeve
  • Gastric Band (Lap Band)
  • Private patient rooms
  • Insurance verification
  • Financing options
  • Post-surgery support
  • Dietitian services
  • Psychological counseling
  • Bariatric nurse support
  • Peer support groups
  • Educational speakers
  • Insurance experts
  • NewStart Care Concierge Team

Team

  • Board-certified surgeons, Board-certified — Surgical team

Insurance & Payment

No obligation insurance verification mentioned; financing options may be available

Low-interest financing options, Insurance verification (free/No obligation)

Financing: Low-interest financing options may be available

Languages Spoken

Current Offers

NewStart Care Concierge Team assistance

FAQs

What weight loss procedures are offered?

Medical Weight Management, Revisions and Reversals, Duodenal Switch, Gastric Bypass, Gastric Sleeve, Gastric Band (Lap Band).

Is there insurance verification available?

No obligation insurance verification is offered.

Awards & Accreditations

  • MBSAQIP accredited by ACS/ASMBS as a comprehensive center with adolescent qualifications

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • ObesityHelp.com: 4.3 out of 5 stars (135 reviews (specifically for NewStart Memorial City location, often associated with the NewStart program network))

Patients praise

  • Professional and knowledgeable surgical staff
  • Excellent bedside manner and compassionate care from specific surgeons
  • Effective weight loss results following surgery
  • Helpful and warm office staff for many patients
  • Clear, informative educational seminars

Common complaints

  • Frustration with surgeon's office responsiveness or billing processes regarding revisions
  • Perception of impersonal treatment during informational seminars (cattle-like experience)

"I had a gastric sleeve surgery back in 2017 with Dr. Balette... The surgery helped me lose more than 50 pounds. Memorial Hermann is great at helping you decide if you need surgery... and something less drastic for those who are not morbidly obese."

WoodlandsOnline user review

"I felt immediately at ease with him [Dr. Balette] and completely confident in his abilities... The office staff are all amazing. I always feel my calls are important and are handled... I feel that this surgery has not only changed my life, but more importantly SAVED my life."

ObesityHelp.com member review

"My first impression at a one of his seminars is that we were all just cattle, I guess I should have stuck with that impression and found another surgeon."

ObesityHelp.com member review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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