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About

Summary: - The BHDD Office of Mental Health (OMH) is a South Carolina government agency established in 2025 as part of the Department of Behavioral Health and Developmental Disabilities (BHDD). It operates outpatient mental health services across 16 community mental health centers and clinics, plus inpatient psychiatric care at three state hospitals, serving about 100,000 patients annually (roughly 30,000 children) across all 46 counties. - Headquarters: Cayce, South Carolina. Website: bhdd.sc.gov. - Key context: OMH is one of three offices under BHDD (alongside Intellectual/Developmental Disabilities and Substance Use Services) post Act No. 3 of 2025. - Notable details: 30 employees; recent leadership changes and hires; active recruitment for program coordinator roles in Columbia, SC metro area. If you’re specifically looking for WCMH (Western Carolinas Mental Health) or Conway locations under BHDD: this page confirms BHDD OMH’s scope and locations network in SC but does not list individual WCMH/Conway site addresses. For precise Conway/WCMH facility locations, you may want to check the BHDD OMH locations page or contact BHDD OMH directly.

Clinic Type

Mental Health Care

Address

164 Waccamaw Medical Park Drive, Conway, SC 29526

Phone

843-347-4888

Email

Opening Hours

Mon-Fri 8:30 a.m.-5 p.m. (varies by location: Mon-Thu 8:30 a.m.-5 p.m., Wed 8:30 a.m.-7 p.m.)

Telehealth

Available

Services Offered

  • Mental health services
  • Outpatient clinics
  • Psychiatric services (as part of BHDD network)
  • Mobile crisis services (implied by BHDD offerings)
  • School/education collaboration (implied)

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday-Friday, 8:30 a.m.-5 p.m.; Wednesday extended to 7 p.m. for some locations.

How can I contact the clinic by phone?

Phone number listed for the Conway site is 843-347-4888. (Other location numbers not provided in excerpt.)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 1.85/5 stars (138 reviews)
  • BBB: A+
  • Yelp: 1 star average (8-11 reviews)

Patients praise

  • Provides core mental health services including individual and family outpatient therapy
  • Operates within the BHDD system which has established patient rights, responsibilities, and advocacy procedures

Common complaints

  • Reports of being understaffed
  • Unprofessional staff and rude behavior
  • Concerns regarding medication management and prescription issues
  • Difficulty with appointment scheduling and organization
  • Negative experiences with patient care and gaslighting claims

"Very unorganized and uncaring. They let my son run out of much needed medicine 2 times..."

Yelp review

"They are understaffed and half of the staff that they do have are irritable, rude, and ..."

BBB profile review

"If I could give this place less than 1 star, I would. I've been a client... for 6 years and I've finally walked out after being gas lit and..."

Yelp review via MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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