Freeman Family Medicine
Primary Care • Conway, AR
About
Freeman Family Medicine is a small, patient-centered family medicine practice based in Conway, Arkansas. Highlights include: - Services: Primary care for all ages (pediatric to geriatric), treating acute illnesses and chronic conditions. Emphasizes care coordination and personalized care as a NCQA-certified patient-centered medical home. - Locations: HQ and four offices in Conway, AR (addresses include 3025 Fountain Drive and 600 Club Lane). - Contact: Main phone numbers 501-327-0141 and 501-327-0110; email info@freemanfamilymedicine.com. - Website: freemanfamilymedicine.com - Workforce: 2 employees; small practice with a focus on family/all-ages care. - Online presence: Monthly site visits ~1,304; strong local focus (USA-only traffic); low bounce rate.
Clinic Type
Primary Care
Address
600 Club Lane, Conway, Arkansas 72034
Phone
501.327.0110
info@freemanfamilymedicine.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (telemedicine visits via HIPAA-secure platform)
Emergency Care
After-hours nurse access; after-hours care coordination via nurse support
Services Offered
Technology & Equipment
Team
Insurance & Payment
NCQA Certification as a Patient-Centered Medical Home emphasized; in-house services and coordination through PCMH model
Not specified on page
Languages Spoken
Current Offers
New patient welcome
FAQs
What is a Patient-Centered Medical Home?
A team-based approach to healthcare that emphasizes care coordination and communication to customize your healthcare experience; NCQA Certified Patient-Centered Medical Home.
What services do you offer?
In-house services include labs, electrocardiograms, Holter monitors, sleep studies, wellness exams, school physicals, management of acute illness and chronic diseases, and more.
Are you NCQA certified?
Yes, we are certified by the National Committee for Quality Assurance as a Patient-Centered Medical Home.
Do you offer telemedicine?
Yes, telemedicine visits are available to all patients via a HIPAA-secure platform.
Do you offer after-hours nurse access?
Yes, we offer after-hours access to one of our nurses for urgent questions on nights, weekends, and holidays.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.5 out of 5 stars (Healthgrades) (10 reviews)
- Healthgrades: 3.8 out of 5 (Likelihood to recommend) (Not explicitly stated total, but individual doctor profile mentioned)
Patients praise
- Friendly and professional staff interactions in some instances
- Some patients report thorough care and time taken during appointments
- Appreciation for specific providers, such as Amy Michelle Burton
Common complaints
- Issues with front office staff and billing communication
- Concerns regarding the thoroughness of physical exams (e.g., doctor not appearing)
- Appointment scheduling and wait time frustrations
"Patients praise the friendly staff, quick results, and excellent customer service. Many have been loyal for years..."
— BestProsInTown"The front office staff is ridiculous. They didn't post my last payment and called me a liar when I told them I had paid it."
— Yelp"There was no exams and no appearance was made Dr. Freeman... we will never return there again."
— HealthgradesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Conway Medical Group welcomes new doctor | News | thecabin.net — Jul 9, 2026
- Inside Joplin: Freeman street medicine program to be featured on Newsmakers — Jun 16, 2026
- Gladys Kaye Freeman, NP - Salt Lake City, UT - Family Medicine — Mar 11, 2026
- Freeman Health System Names Dr. Scott Musick as Market Chief Medical Officer for Arkansas – Joplin Business Outlook — Jun 12, 2026
- CMC Breaks Ground on New Emergency Department in Socastee — Oct 30, 2025
Information sourced from the clinic's website as of July 10, 2026.
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