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Clinic Type

Gastroenterology

Address

137 W 2nd St, Cookeville, TN 38501; 438 N Whitney Ave, Cookeville, TN 38501; 100 Physicians Way Ste 330, Lebanon, TN 37090; 709 Ascension Saint Thomas Medical Partners Lebanon Gastroenterology (address not fully provided in excerpt)

Phone

(931) 520-4887

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Lorrie L Henson, MD — Gastroenterology - Digestive Health
  • Maan A Anbari, MD — Gastroenterology - Digestive Health
  • William F Alexander, MD — Gastroenterology - Digestive Health
  • Brendan B O'Hare, MD — Gastroenterology - Digestive Health
  • Brett C Inglis, DO — Gastroenterology - Digestive Health
  • Lindsey Y Lackey, FNP-BC — Gastroenterology - Digestive Health
  • Rachel P Harris, FNP — Gastroenterology - Digestive Health
  • Patrick V Saitta, MD — Gastroenterology - Digestive Health

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD, Healthgrades, US News, FindaTopDoc, Vitals: Dr. Lorrie Henson: Generally rated between 3.8 and 4.5 out of 5 across platforms, with some high variability in individual reviews (Dr. Lorrie Henson: ~25-46 reviews depending on the platform)
  • WebMD, Vitals, MyReputation: Dr. Phillip Bertram: Rated approximately 4.0 to 4.3 out of 5 stars; Cookeville Regional Gastroenterology center overall rated with positive feedback in some aggregated reviews (Dr. Phillip Bertram: ~10 ratings on WebMD; Center: 102 verified reviews)
  • Healthgrades: Dr. James Ezi-Ashi Jr: Rated approximately 3.35 out of 5 stars (14 ratings)

Patients praise

  • Many patients value the thoroughness and medical expertise of providers like Dr. Henson and Dr. Bertram
  • Some reports highlight friendly and courteous office staff
  • Appreciation for compassionate care and time taken during consultations

Common complaints

  • Reports of difficulty scheduling appointments and long wait times for procedures
  • Some patients expressed frustration with lack of timely follow-up or poor communication from staff/doctors
  • Isolated negative experiences regarding bedside manner or perceived lack of concern

"While most doctors these days are focused on how many patients and procedures they can fit into one day, Dr Henson is focused on providing her patients the absolute care. She takes her time to treat every person individually."

Healthgrades user review for Dr. Lorrie Henson

"I don't feel as he truly cares nor does he want to find out what is causing all of my stomach pain and mucus bowel movements/incontinence."

Healthgrades user review for Dr. James Ezi-Ashi Jr.

"Dr. Bertram was very thorough and informative. The office staff were all friendly and courteous."

MyReputation review for Cookeville Regional Medical Center Gastroenterology

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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