Ascension Saint Thomas Urgent Care | Cookeville Walk-In Clinic
Urgent Care • Cookeville, TN
Clinic Type
Urgent Care
Address
650 S Jefferson Ave Suite 101, Cookeville, TN 38501
Phone
+19313030958
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Opening Hours
M-F: 8am - 8pm; Sat: 9am - 5pm; Sun: 1pm - 5pm
Telehealth
Hold My Spot® scheduling; Telemedicine visits available
Services Offered
Insurance & Payment
Most insurance plans accepted; cash and credit cards also accepted.
Cash, Credit Card, Self-pay Program, Credit/debit cards
Languages Spoken
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FAQs
What services are offered at Ascension Saint Thomas Urgent Care in Cookeville?
Urgent care services, primary & family care, occupational health, school/sports/camp physicals, wellness care, women’s health, instant RX, and medically-supervised weight loss.
Do you offer Telemedicine or Hold My Spot?
Yes, options include walk-in, Hold My Spot scheduling, or Telemedicine visits.
What are the hours of operation?
Mon–Fri 8am–8pm; Sat 9am–5pm; Sun 1pm–5pm.
Where is the clinic located?
650 S Jefferson Ave Suite 101, Cookeville, TN 38501, across from Big Lots.
What payment options are accepted?
Most insurance plans, TRICARE/VA, Wellpoint/Amerigroup, Ambetter, Medicare/Medicaid, cash and credit cards; a Self-pay Program is available.
Are there self-pay options available?
Yes, there is a Self-pay Program.
Is this location part of Ascension Saint Thomas?
Yes, Ascension Saint Thomas Urgent Care Cookeville is the Cookeville location of Ascension Saint Thomas Urgent Care.
How can I book online?
Online booking is available via the provided book-online link on the site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6 out of 5 stars (1,638 reviews)
Patients praise
- Professional and kind staff
- Knowledgeable and capable medical providers
- Clean and well-maintained facility
- Convenient online scheduling and efficient check-in
- Prompt and thorough care
Common complaints
- Long wait times during peak hours
- Occasional billing and insurance discrepancies
- Reports of feeling dismissed or poor communication in isolated cases
"Staff was awesome, caring and clearly explained checkin. Dr and nurses were fantastic. They were short handed when I was there but still got in and out quickly!"
— SolvHealth"This Urgent Care is pathetic. I took my daughter in with symptoms of either Strep or an ear/sinus infection. We waited almost 3 hours before we were seen."
— MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cookeville Regional Medical Center, Ascension Saint Thomas Launch 24/7 Teleneurology Services to Expand Stroke and Neurologic Care | Ascension — Feb 1, 2026
- New surgeon joins Cookeville Regional General Surgery - UCBJ - Upper Cumberland Business Journal — Oct 20, 2025
- Ascension Saint Thomas expands access to heart care with new cardiologist - UCBJ - Upper Cumberland Business Journal — May 6, 2026
- Five Middle Tennessee hospitals named in report over federal price transparency rules — Jun 26, 2026
- Ascension Saint Thomas Receives State Approval to Build New Freestanding Emergency Department in Eastern Rutherford County | Ascension — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Cookeville Regional Medical Center (CRMC) is a nonprofit, full-service healthcare provider based in Cookeville, Tennessee. Key points: - Urgent Care: CRMC runs urgent/walk-in care with extended hours—open 7 days a week from 7:00 a.m. to 11:00 p.m. No appointment needed. - Overview: Founded in 1921, CRMC employs roughly 775 staff and generates about $63 million in annual revenue. It emphasizes integrity, innovation, and high ethical standards in regional healthcare. - Accessibility: Located in Cookeville, CRMC highlights urgent care access as part of its services, with options for fast, convenient care without prior scheduling.
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