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About

Summary: Bassett Medical Center, part of the Bassett Healthcare Network in central New York, provides nonprofit hospital services from its Cooperstown headquarters. While the page highlights the organization as a whole (including its Research Institute and Columbia University partnership) and notes career opportunities, it does not specifically describe dialysis services. If you’re seeking dialysis offerings within the Bassett Healthcare Network in Cooperstown, this page does not provide explicit details. For precise dialysis services, contact Bassett Medical Center directly at 607-547-7900 or 607-547-3456, or visit the network’s main site for the most current service listings.

Clinic Type

Dialysis

Address

1 Atwell Road, Cooperstown, NY 13326-1394; 140 Burwell Street, Little Falls, NY 13365

Phone

(607) 547-3456

Email

compliance@bassett.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Dialysis
  • Renal replacement therapies
  • Inpatient acute dialysis therapies
  • Outpatient hemodialysis
  • Outpatient peritoneal dialysis

Team

  • Bassett Healthcare Network dialysis team, nephrologists, vascular surgeons, certified technicians, dietitians, social workers, nurses — Dialysis center staff

Insurance & Payment

Languages Spoken

Pricing

  • Price transparency available at https://www.bassett.org/about-us/price-transparency

FAQs

What is dialysis and who needs it?

Dialysis is a treatment for kidney failure that removes waste and excess fluid from the blood when the kidneys can’t do so adequately on their own.

Where are Bassett dialysis centers located?

Bassett has dialysis centers in Cooperstown, Oneonta, and Little Falls, Central New York.

What services are offered?

Inpatient and outpatient dialysis care for renal disease, chronic kidney disease, and ESRD, with a multidisciplinary team and personalized education.

How can I contact or get more information?

Call 1-800-BASSETT for information about dialysis services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various hospital review sites and HCAHPS reporting platforms: 2 to 4 out of 5 stars (based on general HCAHPS hospital surveys) (Limited specific reviews available for the dialysis unit itself; general hospital reviews vary widely)

Patients praise

  • High-quality clinical outcomes specifically regarding vascular access (AV fistula) success rates
  • Team-based approach involving nephrologists, surgeons, and support staff
  • Broad availability of dialysis modalities including inpatient, outpatient, and home dialysis options

Common complaints

  • Difficulty accessing care and scheduling appointments
  • Long wait times and challenges with phone customer service
  • General patient dissatisfaction with hospital communication and administrative processes

"Long hold times, dropped calls, unreliable customer service, limited appointment availability, and other access issues have created unsatisfactory experiences for a long time."

Bassett Healthcare Network public response statement

"Our Cooperstown dialysis center ranks fifth in the state and among the top five percent of clinics nationally."

Bassett Healthcare Network News Archive

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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