Urgent Care & Emergency
Emergency Care • Cooperstown, NY
Clinic Type
Emergency Care
Address
—
Phone
315-363-6000
211midyork@unitedwaymv.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 4.2/5 stars (43 reviews (Vivian Health))
- Birdeye: 2.6/5 stars (8 reviews (Primary Care))
- PlainHospital: 2/5 stars (Not explicitly stated)
Patients praise
- Some patients report positive experiences with medical care and kindness from clinical staff
- Facility cleanliness and environment mentioned favorably in some contexts
- High patient satisfaction scores (83/100) reported by CMS for overall hospital experience
- Strong performance on outpatient surgery experience metrics
Common complaints
- Reports of rude or dismissive staff and receptionists
- Complaints about long wait times in the emergency department
- Perceived lack of communication between hospital departments and with patients
- Concerns regarding diagnostic errors and quality of care
- Difficulty with parking accessibility
"THANK YOU BASSETT FOR YOUR LACK OF COMPASSION AND INCOMPETENT STAFF , AND ALL THE SUFFERING YOU LET MY HUSBAND GO THROUGH... Fair Warning...Our lawyers will be contacting you..."
— Local patient review of emergency department"Hospital staff and care are great ; but the parking is absolutely terrible... I had my gallbladder removed in an emergency,, everyone was well prepared and kind , except for one , a pathologist."
— Patient review regarding surgical careSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Convenient Care Serving the Cooperstown Area Now Open — Jun 1, 2026
- Bassett holds grand opening for Milford Convenient Care Center — May 29, 2026
- New Convenient Care Serving Cooperstown Area Open Seven Days – All Otsego — Jun 4, 2026
- Bassett opens Convenient Care location in Milford | Local News | coopercrier.com — Jun 1, 2026
- New Convenient Care Serving the Cooperstown Area — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency care clinics in Cooperstown
Bassett Convenient Care near Cooperstown: - Bassett Healthcare Network has opened a third Convenient Care location serving the Cooperstown area. The new site offers walk-in care for minor illnesses and injuries (e.g., coughs/colds, insect bites, sprains/strains). - Location context: part of Bassett’s network expansion in Cooperstown, with additional convenient care sites nearby as of 2026. - Additional related info: Bassett operates five regional hospitals and multiple outpatient centers in upstate New York, with ongoing expansions and community events tied to the Cooperstown area.
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