Bassett Prime Care Cooperstown
Internal Medicine • Cooperstown, NY
About
Bassett Medical Center is a nonprofit hospital in Cooperstown, New York, and part of the Bassett Healthcare Network. It operates from its Cooperstown headquarters and offers regional healthcare services across central New York. The center emphasizes career growth through its Research Institute and a partnership with Columbia University. Key details: - Location: Cooperstown, NY (HQ at 1 Atwell Rd) - Organization: Part of Bassett Healthcare Network; nonprofit - Industry: Hospitals and Health Care - Services: Regional medical care and associated hospital operations - Careers: Research Institute collaboration supports staff development - Contact/identity: Bassett Medical Center (aliases and LinkedIn presence) - Offices: 2 locations in the United States (both in Cooperstown) - Phone contacts: multiple listed numbers If you’re specifically looking for Bassett Prime Care in Cooperstown, this page confirms the main Bassett Medical Center presence in Cooperstown and notes its role within the Bassett Healthcare Network, but does not provide a separate “Bassett Prime Care” location. For precise Prime Care details, you may want to visit the official site link or contact the center directly.
Clinic Type
Internal Medicine
Address
Bassett Medical Center – Cooperstown – Primary Care Clinic, Cooperstown, NY
Phone
607-547-4625
surprisemedicalbills@dfs.ny.gov
Opening Hours
Not specified
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
—
Not specified
Languages Spoken
—
FAQs
What services are offered at Bassett Prime Care Cooperstown Internal Medicine?
Internal medicine services for adults 18+ including annual physicals, sick visits, preventive care, screenings, chronic condition care, nutrition, vaccinations, and wellness support.
What are the internal medicine services offered at Bassett Prime Care Cooperstown?
Internal medicine services are offered on the second floor of the clinic building, including annual physical exams, sick patient exams, preventative/family medicine, cancer screenings, prescriptions, flu shots, well woman visits, nutrition counseling, routine blood tests, routine screenings, elder care, chronic condition care, health and wellness, depression prescriptions and referrals, and anxiety prescriptions and referrals.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6 out of 5 stars (aggregated) (8 reviews)
- Leapfrog Group: 86% overall facility rating / 79% recommend rating (Based on OAS CAHPS survey data)
Patients praise
- Positive feedback for specific individual doctors and providers who are described as kind and caring
- Recognition of the facility's mission as a non-profit teaching hospital
- High scores in official patient experience surveys for outpatient facility and staff interactions (e.g., Leapfrog data)
- Some patients report terrific care for complex medical issues
Common complaints
- Concerns regarding timely access to outpatient diagnostic procedures and appointment cancellations
- Complaints about staff attitude, arrogance, and lack of professional bedside manner
- Reports of poor follow-up communication from doctors
- Negative experiences with hospital parking and logistical navigation
- Isolated reports of serious medical negligence or poor patient care outcomes
"I can understand that there are some dissatisfied employees, but the care in Prime Care is excellent. This is a non profit teaching hospital. Their mission is excellence, not profit."
— Birdeye/LocalityBiz user review"An appointment with one of the many transient doctors at this office is like having a "one night stand". You let them do stuff to you, then you never hear from them again."
— LocalityBiz user review"Hospital staff and care are great ; but the parking is absolutely terrible; I showed up 40 mins before my elderly mother’s appointments, it took me an hour to park outside the hospital."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Convenient Care Serving the Cooperstown Area Now Open — Jun 1, 2026
- Bassett opens Convenient Care location in Milford | Local News | coopercrier.com — Jun 1, 2026
- Bassett holds grand opening for Milford Convenient Care Center — May 29, 2026
- New Convenient Care Serving Cooperstown Area Open Seven Days – All Otsego — Jun 4, 2026
- Bassett Healthcare Network expands rural healthcare options — May 31, 2026
Information sourced from the clinic's website as of July 11, 2026.
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