Medical Clinic (Coos Bay)
Functional Medicine • Coos Bay, OR
About
Ko-Kwel Wellness Center – Coos Bay is a government-run health clinic serving Coos and Lane Counties in Oregon. It offers comprehensive, culturally sensitive care including primary care, dental, mental health services, physical therapy, massage, counseling, and substance use treatment with trauma-informed, safe-space approaches for the Coquille Tribe. The center is headquartered in Coos Bay, OR, and supports a multi-disciplinary team focused on wellness and referrals to specialty care. Contact options include multiple phone numbers and emails listed on their site. Website: kokwelwellness.org.
Clinic Type
Functional Medicine
Address
Coos Bay (Ko-Kwel Wellness Center location)
Phone
541-888-9494
wellness@coquilletribe.org
Opening Hours
8 a.m. to 5 p.m., Monday through Friday
Telehealth
not explicitly stated
Emergency Care
24/7 Nurse Line (non-emergency), Emergency services via 911
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
To register as a Ko-Kwel Wellness Center patient, how do I sign up?
To register as a Ko-Kwel Wellness Center patient, please fill out the questionnaire below. Once complete, please send by postal mail or fax to your KWC. IMPORTANT: Do not email this packet. It may contain personal health information and your Social Security number.
Is there a 24-7 nurse line?
The Ko-Kwel Wellness Center offers free 24-hour call-in medical help lines for all tribal members and patients of the center’s Medical Clinic.
Is there a patient portal?
Fast, reliable communication with your medical provider is accessible 24/7. The Patient Portal is only a click away.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Jennifer Webster): 2.7 out of 5 stars (based on 7 reviews) (7 reviews)
- Vitals (Dr. Craig J. Jackson): 2.9 out of 5 stars (based on 20 reviews) (20 reviews)
- BestProsInTown (North Bend Medical Center): Highly rated (aggregated based on 125 reviews) (125 reviews)
Patients praise
- Attentive, listening-focused, and compassionate providers
- Efficient and friendly staff in certain departments, such as phlebotomy and urgent care
- High quality of care and successful treatment outcomes for some patients
- Clean and well-regarded facilities for specific services like urgent care
Common complaints
- Administrative inefficiencies, including referral delays and communication issues
- Long wait times and scheduling challenges
- Concerns regarding bedside manner, perceived arrogance, or rudeness of certain providers
- Frustration with provider availability or perceived lack of concern
- Occasional negative experiences with medical outcomes or follow-up care
"Patients generally appreciate the attentive and listening-focused approach of the providers. Many feel heard and valued... However, there are significant complaints regarding administrative follow-through, specifically with referrals and communication."
— The Review Analyst (OnePeak Medical)"This place saved my son's life. Doctor Toledo is fearless, but cautious; Thoughtful, but open-minded; and attentive, but quick."
— LocalityBiz (Bay Clinic Pediatrics)"Craig Jackson is nothing but Negative Attitude toward his patients. He is Sarcastic, Demeaning, Opinionated and goes out of his way to not tell his patients about things he should be discussing..."
— Vitals (Dr. Craig J. Jackson)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- OnePeak Medical Expands Access to Care on the Oregon Coast with New North Bend Clinic | OnePeak Medical — Jan 10, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients | Southern Coast — Jul 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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