Coos Bay Clinic | Primary Care & Family Medicine in ...
Primary Care • Coos Bay, OR
Clinic Type
Primary Care
Address
2699 North 17th Street, Coos Bay, OR 97420
Phone
541-824-0415
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Opening Hours
Monday-Friday 8:00AM-5:00PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided?
Offering primary care and family medicine, our practitioners treat patients of all ages, from infants to adults, focusing on prevention, diagnosis and treatment of acute and chronic illnesses, as well as family planning.
What providers are on staff?
Stephanie Empson, FNP; Laura Franklin, FNP-BC; Chris Ingram, DO; Kimberly Kyllo-Martin, FNP-C; Gabriela Leon, ARPN-FNP-BC.
What additional services are available?
Patient Portal; Health screenings; Lifestyle and wellness education; Risk factor identification; Vaccinations.
What conditions or illnesses are treated?
Treatment for flu, colds, stomach viruses, and ear infections; management of chronic conditions; fractures and sprains.
Can patients be referred to specialists?
When needed, primary care providers can refer patients to see specialists.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Aggregate): 2.2/5 (6 reviews)
- Healthgrades (for a specific provider): 2.7/5 (7 reviews)
- WebMD (for a specific provider): 3.0/5 (19 ratings)
Patients praise
- Some specific providers and their staff are noted as helpful and responsive
Common complaints
- Difficulty scheduling appointments and getting return calls
- Long wait times at the clinic
- Reports of rude or condescending behavior by some providers and staff
- Perceived lack of compassion, empathy, or listening to patient concerns
- Concerns regarding overbooking affecting appointment quality
- Dissatisfaction with treatment plans and diagnostic follow-up
"Very hard to get a call back from them. Can not find a dr in area anywhere. 67 years old and on medications and need follow up..This is terrible."
— Patient Review on Yellow Pages/Birdeye"He seemed over all disgusted I was even there... Not to mention, I'm getting information from my insurance company a year later. I've never received a… bill from his office either."
— Patient Review on Vitals"To sum up: Not compassionate, sympathetic or empathetic. He is belittling, condescending, patronizing, sarcastic, rude and has a tendency to stereotype his patients."
— Patient Review on WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OnePeak Medical Expands Access to Care on the Oregon Coast with New North Bend Clinic | OnePeak Medical — Jan 10, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
- New Coos Bay clinic brings kidney specialty care closer to South Coast patients — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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