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Clinic Type

Family Medicine

Address

Coppell, TX

Phone

469-647-4250

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual care / video visits)

Services Offered

  • Primary and preventive care
  • Well visits and physicals
  • Immunizations for adults and children
  • Care for common illnesses
  • Chronic illness management (such as for diabetes, high blood pressure, high cholesterol, and arthritis)
  • Pediatric and adolescent care
  • Women’s health care (including annual exams and Pap smears)
  • Onsite draw station/phlebotomy
  • Onsite imaging
  • Virtual care / video visits
  • Team-based care (physicians, APRNs, PAs, and other providers)

Technology & Equipment

  • Video visits
  • UTSWMyCare app

Team

  • Zachary Botone — M.D.
  • Mara Cunningham — D.O.
  • Dhruti Desai — M.S.N., APRN, FNP-C
  • Crystal Foster — M.D.
  • Shaun Gould — D.O.
  • Ruth Harvey — D.O.
  • Abigail Hughes — M.S.N., APRN, FNP-C
  • Kimloan Phi Nguyen — M.D.
  • Katie Noriega — M.S.N., APRN, FNP-BC
  • Guadalupe Reyna — D.O.

Insurance & Payment

Credit card, Debit card, Insurance (in many cases), Credit or debit card only

Languages Spoken

  • English
  • Spanish-speaking patients (Family Medicine Access)

FAQs

What services are offered at the Coppell primary care clinic?

Providers, primary and preventive care, well visits and physicals, immunizations for adults and children, care for common illnesses, chronic illness management, pediatric and adolescent care, women’s health care, onsite draw station/phlebotomy, onsite imaging, and virtual care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Questcare Medical Clinic at Coppell): 4.4/5 stars (259 reviews)
  • Tebra (Irving Coppell Primary Care and Pediatrics): 4.8/5 stars (110 reviews)
  • Healthline (Dr. Diana Coxsey): 4.9/5 stars (178 reviews)
  • US News (Dr. Mini Thomas): 5/5 stars (19 reviews)
  • WebMD (Dr. Shilpa Kranthi): 5/5 stars (3 reviews)
  • WebMD (Dr. Steven Swaldi): 4.5/5 stars (1 review)

Patients praise

  • Providers described as knowledgeable, caring, and good listeners
  • Positive bedside manner and effective diagnosis of health concerns
  • Staff described as courteous and helpful in some practices
  • Easy scheduling processes and accessible appointments at certain clinics
  • Long-term patient relationships and trust built over years

Common complaints

  • Long wait times for appointments and in-office visits
  • Staff interactions perceived as rude, unhelpful, or unprofessional
  • Issues with billing accuracy and communication, including lack of insurance billing or surprise bills
  • Difficulty with follow-ups, prescription management, and test result delays
  • Dissatisfaction with the thoroughness of physical exams or care provided

"Dr. Swaldi is the very best family doctor in Coppell, TX... I trust him with my life and my family's lives. I give him a rating of "Excellent and 5 plus"!!"

WebMD Review for Dr. Steven Swaldi

"I don’t understand why the front desk staff is consistently rude. It often feels like visitors are an inconvenience, which is frustrating since assisting customers is a core part of their role."

LocalityBiz Review for Texas Health Family Care

"You have to keep calling to find out if your results are normal or abnormal, they responded 3 weeks later... Im still waiting a week later for someone to do their job!"

Birdeye Review for Questcare Medical Clinic at Coppell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Coppell

Coppell, TX·Family Medicine

Summary: Texas Health Family Care has a Coppell location at 580 South Denton Tap Road (Coppell, TX). The Texas Health Physicians Group lists four offices in the United States, including Arlington HQ and locations in Dallas and Denton, but does not specify a Coppell address. If you need details for the Coppell clinic specifically, you may want to contact Texas Health Family Care directly or check their site for the Coppell location page.

VerifiedOnline bookingSince 2011
Coppell, TX·Family Medicine

VerifiedOnline booking

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