Primary Care | Coppell, Texas
Internal Medicine • Coppell, TX
Clinic Type
Internal Medicine
Address
2999 Olympus Blvd., 3rd Floor, Coppell, TX 75019
Phone
469-647-4250
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Our virtual care offers video visits that include many of the same services as in-person appointments
Services Offered
Team
Insurance & Payment
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Credit or debit card only
Languages Spoken
FAQs
What services are offered at the Coppell primary care clinic?
Providers, primary and preventive care, well visits and physicals, immunizations for adults and children, care for common illnesses, chronic illness management, pediatric and adolescent care, women’s health care, onsite draw station/phlebotomy, onsite imaging, and virtual care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Questcare Medical Clinic): 4.4/5 (259 reviews)
- Irving Coppell Primary Care and Pediatrics: 4.66/5 (108 reviews)
- Total Health Primary Care: 4.7/5 (245 reviews)
- Healthgrades (Dr. Jon Cook): 4.9/5 (88 reviews)
- Healthline (Dr. Diana Coxsey): 4.9/5 (178 reviews)
- WebMD (Dr. Steven Swaldi): 4.5/5 (23 ratings)
- US News (Dr. Mini Thomas): 5/5 (19 reviews)
- WebMD (Leigh Lynde): 3.0/5 (4 ratings)
Patients praise
- Providers described as compassionate, attentive listeners, and knowledgeable
- Efficient and friendly staff at certain practices
- High patient satisfaction for specific long-term doctors (e.g., Dr. Cook, Dr. Coxsey, Dr. Thomas)
- Easy communication and follow-up via patient portals like MyChart for some providers
Common complaints
- Long wait times for appointments and in the office
- Issues with medical billing, insurance verification, and unexpected charges
- Difficulty getting timely responses regarding test results or prescription refills
- Reports of unprofessional, inattentive, or rude front desk staff
- Concerns about the thoroughness of examinations, particularly during annual physicals
"Allison, the doctor, her “bedside manner” is amazing. She talks to you not at you. She isn’t in a rush to get you in and out."
— Birdeye (Questcare Medical Clinic)"This was definitely one of my worst experiences at the doctor. Don't go to this cooperation, they just want your money."
— Promallu (Total Health Primary Care)"No-nonsense and caring doctor, he does not rush the patient, takes time to answer all the questions... the front desk can come across as a bit less than friendly."
— Healthgrades (Dr. Jon Cook)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care Doctor in Richardson TX | Trusted Care Clinic — Nov 7, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
- About Trusted Care Clinic Richardson TX | Dr. Rofaida El Haj Mousa — Nov 7, 2025
- Dr. Ami R. Shah, MD - Family Medicine Doctor in Richardson, TX — May 14, 2026
- Dr. Trang Cung, DO - Family Medicine Physician in Prosper, TX | Healthgrades — Nov 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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