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Clinic Type

Urgent Care

Address

Old Jetton Road, off West Catawba Avenue, near Exit 28 off Interstate 77; Lake Norman area (Huntersville and Davidson)

Phone

Email

Opening Hours

Extended Walk-In Hours: Monday – Friday 8 a.m. to 8 p.m.

Services Offered

  • Primary care
  • Urgent care (extended walk-in hours)
  • Preventive care
  • Same-day care for acute illnesses or injuries
  • Lab tests
  • Chronic disease management
  • Pediatric and family medicine
  • Adult and senior care

Insurance & Payment

Cash, Credit/Debit, Insurance billed

Languages Spoken

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Atrium Health Primary Care One Health Family Medicine & Urgent Care): 4.6/5 stars (164 reviews)
  • Birdeye (Novant Health Family Medicine Residency Clinic): 4.8/5 stars (106 reviews)
  • Birdeye (Vanessa Everett, MD): 4.9/5 stars (79 reviews)

Patients praise

  • Kind, thorough, and professional medical staff and physicians
  • Efficient and quick service for urgent care needs
  • Convenient walk-in access and flexible hours
  • Empathetic and patient-centered care from specific providers

Common complaints

  • Long wait times
  • Lack of compassion or empathy from some staff members
  • Concerns regarding inaccurate documentation or dismissive treatment by medical providers
  • Difficulty getting call-backs or timely follow-up appointments

"Top tier. You want patience? You want caring individuals helping.? Come here. The staff is responsive, kind, and through. I appreciate these individuals. When you feel sick you need compassion and that's exactly what I got."

My Needs Network review for Atrium Health Primary Care One Health Family Medicine & Urgent Care

"No patient should ever be treated the way I was today! The lack of compassion from the medical staff is beyond words! First, the doctor spoke very fast and vaguely discussed my treatment options... I didn’t even get the opportunity to ask about side effects."

LocalityBiz review for Atrium Health Urgent Care (Huntersville location)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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