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Southwest Medical Group - Cortez

Internal Medicine • Cortez, CO • Since 1917

About

Southwest Medical Group (part of Southwest Health System) operates 10 outpatient clinics in Montezuma County, Cortez, CO, under Southwest Memorial Hospital. Services include emergency care, walk-in clinic, orthopedic surgery, physical therapy, pain management, wound care, family medicine, obstetrics/gynecology, and pediatrics. The system is a DNV-accredited Critical Access Hospital with headquarters in Cortez, CO, founded in 1917, employing about 60 staff and serving as a public NGO/NFP. Contact: contact@swhealth.org orswhealth.org. Main hospital and clinics are located around Cortez, CO (multiple addresses listed).

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Clinic Type

Internal Medicine

Address

1311-A North Mildred Road, Suite C, Cortez, CO 81321

Phone

970-565-8556

Email

contact@swhealth.org

Opening Hours

Hours of Operation: Monday through Friday, 8:00 AM to 5:00 PM

Website

https://www.swhealth.org/services/southwest-medical-group/

Services Offered

Internal Medicine
Primary Care
Pediatrics
Pain Management

Team

Shahir Melhem, MD — MD

Insurance & Payment

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Languages Spoken

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FAQs

Hours of Operation

Monday through Friday, 8:00 AM to 5:00 PM

If you would like to refer patients to Pam, please fax a referral along with Prior authorization approvals from insurance if applicable; office notes pertaining to referral; pain trials, diagnostic results such as MRIs, CTs, EMG or nerve conducted studies, etc… to Southwest Medical Group at 970-564-1134.

Referral procedures for Southwest Medical Group

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Southwest Medical Group Walk-In Care): 3.2 out of 5 stars (52 reviews) (52 reviews)
Vivian Health (Southwest Memorial Hospital): 4.3 out of 5 stars (9 reviews)
Facebook (Southwest Health System): 66% recommendation rate (14 reviews)

Patients praise

Professional and supportive front-desk staff in some departments
Some providers are praised for being expert, kind, and responsive to patient needs
Positive feedback regarding clinical outcomes and efficient surgical experiences for some patients

Common complaints

Perceived lack of thoroughness or dismissal of symptoms by some providers
Frustration with billing and time-management, particularly in walk-in care services
Reports of poor communication or lack of responsiveness from office staff

"The lady’s in the front were phenomenal. But the Nurses in the back are terrible and lazy they want to charge you money for Nick to tell you there’s nothing I can do."

— Birdeye User Review

"Because 1000 Stars is not an option. PA Krista Cornnell is a miracle. Expert, blazingly humane, kind respectful.... And the facility and the rest of the staff are very very good."

— Birdeye User Review

"He talked to me for a half hour about all the things he could or might do during the procedure, and when the appointment came he said he couldn't do anything and didn't offer anything to help. In pain terrible experience."

— Healthgrades User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Southwest Health System welcomes back Dr. Kameo Smith and introduces Dr. Nathan Clyde - The Journal — Jul 27, 2025
Southwest Health System to launch new electronic health record system in April - The Journal — Apr 8, 2026
Southwest Health warns of $9.6 million losses from federal policies - The Journal — Mar 31, 2026
Southwest Health System bolsters cardiology services in Cortez - The Journal — Aug 5, 2025
Southwest Health System report shows both financial struggles and strides in improving care - The Journal — Jun 26, 2026

Information sourced from the clinic's website as of July 10, 2026.

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