Guthrie Medical Group - Cortland (Preferred) - Quest Diagnostics
Laboratory Services • Cortland, NY
Clinic Type
Laboratory Services
Address
11 Alvena Ave Ste 204 Cortland
Phone
800-244-4886
Lifetimelabs@questdiagnostics.com
Opening Hours
8:00 am-4:00 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Broad access to clinical testing services through a national network of laboratories; tests range from routine blood tests to complex, gene-based and molecular testing.
What services does Quest Diagnostics offer?
Services Our services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. We also perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease.
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: negative
- ComplaintsBoard: 1.3/5 (7 reviews and 492 complaints)
- Facebook (Guthrie Cortland Medical Center): 58% recommend (68 reviews)
Patients praise
- Professional and kind staff in specific instances
- Efficient service reported at some locations
Common complaints
- Long wait times
- Difficulties with automated systems and lack of human interaction
- Confusing billing processes and billing errors
- Poor customer service and unhelpful staff responsiveness
"Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the service, citing issues with poor logistics, long wait times, and a general lack of regard for patient time."
— Trustpilot review summary"Quest Diagnostics has an overall reputation rating of 1.3/5 based on 7 reviews and 492 complaints, indicating that the majority of patients are dissatisfied with diagnostic services."
— ComplaintsBoardSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Same Day Confidential Drug Test in Cortland, NY | Request A Test — Nov 20, 2025
- Plaque Unveiled Honors 45 Years of Lab Service at Guthrie Cortland - X101 Always Classic - WXHC.com — Jul 1, 2026
- [PDF] agenda December 4, 2025 - New York State Department of Health — Dec 4, 2025
- 138 E Genesee St - Baldwinsville, NY | Quest — Jun 16, 2026
- Guthrie Cortland Pulmonology Relocates to More Accessible Location at Guthrie Cortland Medical Center - X101 Always Classic - WXHC.com — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Cortland
Summary: - The Guthrie Clinic is a Corning, NY-based healthcare organization that provides pediatric services to physicians and advanced practitioners. It employs 53 people (up 11.7% YoY) and focuses on healthcare, pediatrics, and community health. - Notable leadership and roles include CHRO Cori Belles, Nursing VP Richard Rogalewicz, Interim CCO Roxanne Mays, and other senior roles in care coordination, pharmacy, and safety/quality. - The site is guthrie.org/i-chose-guthrie, with basic contact options (brand email and main phone numbers) and a regional facilities focus. - The page lists workforce breakdown by department and seniority, recent departures, and talent sources/alumni connections, indicating ongoing growth and regional collaboration. Relevance to your query (Cortland Renzi Health Campus Laboratory Services - Guthrie.org Cortland): - The provided content does not mention Cortland Renzi Health Campus or Laboratory Services specifically. It appears to describe Guthrie Clinic more broadly, with general workforce and leadership data and no Cortland/Laboratory Services detail. If you’re seeking Cortland-specific laboratory services at Guthrie, I can search for Cortland-related Guthrie pages or provide guidance on where to find Cortland Campus lab information.
Cayuga Health System operates Cayuga Medical Center in Ithaca and Schuyler Hospital in Montour Falls, offering comprehensive, community-centered care across the Finger Lakes and central New York. The system is nonprofit, HQ in Ithaca, with 782 employees. It provides outpatient services through its facilities and affiliated sites, including outpatient labs. If you’re looking for an outpatient lab location specifically on Tompkins Street, Cortland: Cayuga Health’s primary lab services are centralized at its Cayuga Medical Center in Ithaca and related outpatient locations; there isn’t a distinct Cayuga Health outpatient lab listed for Tompkins Street in Cortland. For exact hours and the nearest outpatient lab, contact Cayuga Health System or check the Cayuga Medical Center outpatient lab schedules on their site.
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